loan payments

staceylou1976

hi. I've a loan that ran alongside my mortgage. since selling my home I now still have the mortgage BUT the payments are not going out of my account but are still being made. have contacted both sides and BM solutions say payments are being made and santander doesn't have the Direct Debit set up. what do I do. it's been 2 months and I've contacted them after each payment was meant to go out.

staceylou1976

that was meant to say still have the loan not mortgage

[Deleted User]

What do you mean by 'payments are not going out of my account but are still being made'?

Who is making them if you aren't?

staceylou1976

I've called bm solutions and they said they've received the payment. they gave me account details and it's correct. but my bank don't have the dd set up and the money isn't going from my account.

dresdendave

Very strange situation. Chances are that at some point the error will come to light. Make sure you put money equivalent to the loan repayments aside because you will almost certainly be asked for it.

staceylou1976

yes I have been. and I'm also making notes of the dates, times and who is taking the calls. it's bound to come and bite me in the !!! at some point.

Gaz83

staceylou1976 wrote: »

yes I have been. and I'm also making notes of the dates, times and who is taking the calls. it's bound to come and bite me in the !!! at some point.

Not if you're keeping the money aside and making notes - very sensible.

In situations like this, it only comes back to bite people on the bum when they ignore (or 'don't notice') payments not going out of their account, and spend the money on other stuff. Then they don't have the money set aside when the companies spot their mistake.