Receiving someone else's mail.

Mojisola

Rev wrote: »

Well. I called HMRC, DWP and Royal Mail. Neither of them will do anything.

All they could suggest was putting not at this address and putting it back in the post box. Which I've already done.

hazyjo wrote: »

It's perfectly legal to open them, so just open and ring.

So follow hazyjo's advice - open one of the wage slip envelopes and contact the firm directly.

Rev

According to Royal Mail I'm not permitted to open it. I did ask if I was allowed to open it and contact the company but they said no.

Mojisola

Rev wrote: »

According to Royal Mail I'm not permitted to open it. I did ask if I was allowed to open it and contact the company but they said no.

They are wrong.

Rev

Mojisola wrote: »

They are wrong.

Could you link me to something confirming that Royal Mail are wrong?

I appreciate the advice but I'm not going to ignore what Royal Mail have told me without proof that they're wrong.

Mojisola

http://www.legislation.gov.uk/ukpga/2000/26/section/84
(3)A person commits an offence if, intending to act to a person’s detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him.

You have a reasonable excuse - concerns about your address being used fraudulently - and, far from acting to the addressee's detriment, you are trying to get his important wage slips and official document to him.

Rev

Mojisola wrote: »

http://www.legislation.gov.uk/ukpga/2000/26/section/84
(3)A person commits an offence if, intending to act to a person’s detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him.

You have a reasonable excuse - concerns about your address being used fraudulently - and, far from acting to the addressee's detriment, you are trying to get his important wage slips and official document to him.

Thanks. Since the DWP and HMRC weren't helpful I'll open the wage slip and hope the company name is on there.

Kynthia

You are able to open mail when it's delivered correctly (which it has to the address on it) and if you aren't doing maliciously.

suejb2

Google is your friend here.

Postal Services Act 2000...... along the lines of it's an offence if you open the mail knowing it will be to a detriment to that person.

O.H is a postie

Robisere

I had this problem last year. Letters from the AA to a man with a double-barrelled name, deilivered to my address. FIVE times I phoned the AA and sent them back "Not Known", to no result. Eventually I found the address of the CEO and collected a few, then sent them all to him. One week later, another letter arrived. I began to research this guy and found that he was a failed football professional, discarded by a famous club for whatever reason. Then I researched street names and found that there was a similar Close, similar postcode to mine in a nearby town. I went to the Close concerned and found 3 new houses numbered 1 to 3, then an overgrown gap, then 3 more houses numbered 7 to 9. Apparently the developer had not taken all options and 4 to 6 had not been built: this guy had used the information for some purpose, probably fraudulent. I wrote again, including all this information, to the AA CEO, marked it Personal & Confidential and used the RM "Signed For" option. I stated that my next step would be a letter from my solicitor.

I received a full apology and an offer of 12 month's AA membership. I responded to that by saying that, as I was a Motability customer, I had RAC cover and, in view of my experiences with his company, I was very glad to be an RAC customer!

jackyann

Had this happen a few times. Not necessarily fraud - sometimes it is a slight slip that triggers a wrong postcode.

First: no point in approaching Royal Mail, put it back in the post with "not known at this address". Bear in mind that it can take 2-3 months to be sorted by a large organisation's system.

Then write to the organisation stating very clearly what has happened. I once had to contact the organisation to find out who to write to.

Once it was fraud - the other times genuine mistakes. I think mistakes more likely now - I recently had a
savings account which I ran on-line for 2 years before realising that they had made a mistake with my address for snail mail.