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BestInvest Brokers

I have a SIPP with BestInvest. This is in drawdown.

Am I being unnecessarily concerned because, without any warning, BestInvest's website is down and the three phone numbers that I have for them appear to be disconnected?

FSCS and Financial Ombudsman were no help at all when I asked for advice. Both said that their records showed the company was still trading.

Comments

  • dunstonh
    dunstonh Posts: 121,241 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    m I being unnecessarily concerned because, without any warning, BestInvest's website is down and the three phone numbers that I have for them appear to be disconnected?
    Sounds like a powercut.

    Yes you are being unnecessarily paranoid. A company cant vanish like that. Not possible.
    FSCS and Financial Ombudsman were no help at all when I asked for advice.

    They wouldnt be as its not their remit.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Kendall80
    Kendall80 Posts: 965 Forumite
    Ninth Anniversary 500 Posts Name Dropper
    Site is working fine for me.
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Kendall80 wrote: »
    Site is working fine for me.

    That's good, it seemed to be down for most of yesterday.
  • gadgetmind
    gadgetmind Posts: 11,130 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Yup, was all down for me too, but all working fine now.
    I am not a financial adviser and neither do I play one on television. I might occasionally give bad advice but at least it's free.

    Like all religions, the Faith of the Invisible Pink Unicorns is based upon both logic and faith. We have faith that they are pink; we logically know that they are invisible because we can't see them.
  • Jack_Griffin
    Jack_Griffin Posts: 202 Forumite
    I've been using Best Invest since 2000, never had more than minor issues (usually me misunderstanding something).

    Over that time they've consistently improved their service (web front end is quite a lot better than it was).

    If I have any questions or issues I simply phone them up Sat morning & I've always got them resolved to my satisfaction.
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