Bolton Phone Number - 01925 434 573

mutley74

When i tried this number is for the Bolton complaints dept, they always ask me to call the 0845 no. for case workers.....

hiccup

Told today that they are having to deal with so many patients that they cant cope.
Killing fields of Bolton soon.
Useless place to live unless your superhuman n dont get sick.:j

Sensemaya

I had to use the Bolton phone number a few weeks ago as Vertex had decided to keep a couple of the child support payments due to me.

I won't dwell on the details of the conversation, save to say that a strong complaint has gone off to my MP regarding the 'attitude' of the two people I dealt with.

I have been also informed that staff have had a memo from those on Mt Parnassus stating it is the CSA's intention of stopping all geographical phone numbers. Therefore 'clients' will have no alternative but to use 0845.

I suppose the govt will have to recoup money from every source possible given the govt is bankrupt - bar, of course, to use one example of those MPs having to repay expenses to pay for their gardeners.

Mr_Green_Genes

Sensemaya wrote: »

I suppose the govt will have to recoup money from every source possible given the govt is bankrupt - bar, of course, to use one example of those MPs having to repay expenses to pay for their gardeners.

You're a cynical woman sweetie. I'll ring you later xxx

Sensemaya

Mr_Green_Genes wrote: »

You're a cynical woman sweetie. I'll ring you later xxx

Ahhh...but I do know the value, I do know the value of everything!

Looking forward to a nice chat very soon xxx

sys164

For all you cynics out there... According to Thompson local, the geographical number for the Vertex building in Bolton is 01204 528731... Could be worth a try

Sensemaya

Been looking further into this:


Vertex Data Science Ltd Incorporation Date 31/01/1996 Company Number 03153391 Sic Code 7486 Company Status Active - Accounts Filed Sic Description CALL CENTRE ACTIVITIES Registered Address PEGASUS HOUSE KINGS BUSINESS Trading Address Pegasus House Kings Business
Park Liverpool Road
Prescot
L34 1PJ
PARK LIVERPOOL ROAD

PRESCOT

L34 1PJ
Not that this helps.

But then we have this:

Vertex Data Science Ltd

Manchester Road
Area Depot & Workshop
Bolton
BL3 2QN (Road Map)
Lancashire

Tel: 01204 528731

Sensemaya

Thought people might be interested to hear of yet more incompetence handed out by our mutual friends to myself.

Review done back in January. Payments from then on being erratic ie full amount not being paid out. Naturally I thought they were hanging on to some monies to gain bank interest for their coffers. This happens to a lot of people and it's a good money earner.

Despite me dealing with the Parliamentary business unit, who, in turn, have to email Bolton to get matters resolved, and me being continually reassured that the payment schedule is now rectified, guess what?

Yes...after involving my MP...yet again...I had been very patient with them this time...it transpires that when after the review had been done some numpty has issued the schedule on an earlier payment schedule :rotfl::rotfl::rotfl:which was obviously lower than the present one.

This has been going on for months.

Looking forward to receiving yet another compo payment.

What stupid, thick, incompetment, blundering idiots.

Blonde_Bint

lol
:rotfl: the worst thing about that Sensmaya is that it doesnt surprise me one bit:rotfl:

Sensemaya

Blonde_Bint wrote: »

lol
:rotfl: the worst thing about that Sensmaya is that it doesnt surprise me one bit:rotfl:

Quite! I have stopped getting upset and frustrated with the CSA. Every time they blunder I just put in for maladminstration.

It really is disgusting that these pathetic errors keep re-occurring.

And another thing re: phone number. I have put in complaints about the attitude of two members of staff there.

The third time I phoned the woman had the audacity to transfer me through to the national helpline! :eek: Haven't dealt with that """"helpline"""" in years. Took ages to answer and spent more time going through security questions than actually having a conversation about my little problem. Then I was lied to again having been told it was rectified and monies in b/a in 3 days time.