Virgin mobile

My boyfriend has registered with Clearscore and under the mobile phone section it is showing an account with Virgin Mobile with a balance of £275.

It says the account was opened in May 2011

It shows payment history back to 2012 and there have been no payments made in all that time.

Am I right in saying that if he does nothing then in May 2017 it will disappear from his file?


  • National_Debtline
    National_Debtline Posts: 7,998
    First Post First Anniversary Combo Breaker
    Organisation Representative
    Hi Chelseablue,

    The debt will be on his file for 6 years from the date of default or judgement. The debt is enforceable for 6 years from the date of last payment or written acknowledgement. If the debt is settled then that would be more positive than the debt remaining in a status of default.

    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
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