Student finance threatening me with a penalty, need help.

RyanairIssue

Feeling quite anxious about this although I feel I’ve done nothing wrong.

I was badly injured after university and spent awhile on ESA while undergoing several surgical procedures. I cancelled my ESA when a gift from my parents to help me pay for private surgery brought me over the savings threshold. I was then contacted by student finance after I closed my ESA benefit asking for evidence of how I was supporting myself I replied giving them full details of what I was doing and explain how I was still at home so didn’t need to pay rent or food and supplied them with details of my savings which admittedly are very diminished.

They wrote back saying my evidence wasn’t sufficient and so exasperated I wrote back explaining that I didn’t know what more evidence they required and again explaining that I wasn’t in receipt of benefits nor was I working but was simply recovering at my parents’ home who’re providing for me.

My parents did then sign the third party declaration to say they’re supporting me but refused to enclose bank account details as they rightly pointed out it’s none of student finance’s business and as they’re not giving me money but food and so on it wouldn’t prove a thing.
However they’ve now sent me a letter threatening a fine if I don’t supply evidence. I don’t know what to do next I’ve tried explaining my situation twice and I can’t supply anymore evidence than I’ve done so already. The whole thing is making me very anxious at a time when I am trying to recover.


The letter: imgur.com/H5keYSV

susancs

RyanairIssue wrote: »

Feeling quite anxious about this although I feel I’ve done nothing wrong.

I was badly injured after university and spent awhile on ESA while undergoing several surgical procedures. I cancelled my ESA when a gift from my parents to help me pay for private surgery brought me over the savings threshold. I was then contacted by student finance after I closed my ESA benefit asking for evidence of how I was supporting myself I replied giving them full details of what I was doing and explain how I was still at home so didn’t need to pay rent or food and supplied them with details of my savings which admittedly are very diminished.

They wrote back saying my evidence wasn’t sufficient and so exasperated I wrote back explaining that I didn’t know what more evidence they required and again explaining that I wasn’t in receipt of benefits nor was I working but was simply recovering at my parents’ home who’re providing for me.

My parents did then sign the third party declaration to say they’re supporting me but refused to enclose bank account details as they rightly pointed out it’s none of student finance’s business and as they’re not giving me money but food and so on it wouldn’t prove a thing.
However they’ve now sent me a letter threatening a fine if I don’t supply evidence. I don’t know what to do next I’ve tried explaining my situation twice and I can’t supply anymore evidence than I’ve done so already. The whole thing is making me very anxious at a time when I am trying to recover.


The letter: imgur.com/H5keYSV

I would sugguest you ring them up and discuss the situation, clarifying what evidence they require.