Be warned!!! Do not trust INSTAsmile/denLABdirect !! You will lose money.
INSTAsmile/denLABdirect are a web based company that sell clip on veneers. They make veneers based on customers taking self-impression mould of their teeth with kit supplied by the company. After taking the mould customers send it back to the company by post for the clip on veneer to be made.
INSTAsmile/denLABdirect have over 90% satisfaction rate on Trustpilot.com. However they achieve this by working with Trustpilot.com. As soon as you put a negative review on Trustpilot.com, INSTAsmile/denLABdirect , challenge it by saying the negative reviewer is not their customer or some other feeble excuse and Trustpilot remove the review from their site.
Trustpilot.com then say they are investigating the review and will frustrate you for many weeks by asking for many things to prove the purchase but they never really get back to you. By that time most people give up hence the negative review never goes up on Trustpilot site.
I ordered an upper teeth veneer for £249 but I could not get the self-impression mould of my teeth right. I attempted eight times but failed to produce a correct self-impression mould of my teeth. Taking the impression of the teeth is VERY TRICKY. I followed the paper and video guidance very carefully.
In the end I gave up but INSTAsmile/denLABdirect charged me £75 for the failed moulds. Quick easy money for INSTAsmile/denLABdirect for £20 worth of kit they sent me. I can’t be the only one unable to produce a self-impression mould. There must be many others out there, but you won’t know about them because INSTAsmile/denLABdirect and Trustpilot.com work together to only show positive reviews on Trustpilot.com.
It is very important to get the self-impression mould correct otherwise your veneer will not be correct. Even if you get the veneer right you may end up with sub-standard product. But you will never know because there are only handful negative reviews at the bottom of the pile on Trustpilot.com
You only see positive reviews of INSTAsmile/denLABdirect. Think about it how can that be possible?
You have been warned!!