E: 18/9/07 £100 off TomTom with Tesco Car Insurance

twilightteaser

I took out the insurance 2 weeks ago and received the email today saying i would receive the voucher in october - i rang to ask why the wait and was told it is so people dont get the voucher, use it then cancel their insurance

thepange

Ok so I eventually got the email through saying I'll receive the voucher :j

I suppose they have a point though, about people cancelling the insurance once they've got the voucher.

Heres just hoping they dont run out of stock when we all want to buy our TomToms!

thepange

Woohoo, received the voucher at last!

Have just ordered a TomTom One GB for £49.97.

They're doing free next day delivery over £50 at the moment, so it seems to apply the free delivery discount before you enter the £100 voucher. :j

Great bargain!

ednotdave

Received my voucher, but site wouldn't accept it. :mad:

Apparently there have been lots of probs with these - anyone else suffering?

ed

stu3105

Yes. I'm also having problems,after speaking to Tesco yesterday it would appear that its down to the Clubcard section of Tesco,in order to redeem the voucher you must use the same clubcard number that you gave when you took out the insurance.

I am probably like many in that I gave 2 different numbers which has cocked things up.

After having spoken to Tesco Personal Finance section who are now dealing with it they are confident that their system will be back to normal early next week. My voucher expires at the end of November so their should be plenty of time to get one.

cheers

Sparkly

This is turning out to be a mess.

I also had an invalid voucher and phoned Tesco the next day and was on the phone for an hour. Meanwhile, Tesco had put up the price of the Tomtom Xl EU by £30 , even though t was still in my shopping basket. Note the base model is still Under £150.


I first called Tesco Direct and was advised to buy at full price, then call Tesco insurance once it arrived to reclaim. I didn't like that idea. I pointed out that prices had been the same since the offer was announced but increased once the vouchers arrived but (some) couldn't be used.

I was passed to Tesco customer services who didn't help much.

They passed me to Tesco Finance who also didn't help.

They passed me to Tesco Clubcard, who said it wasn't their fault, but blamed it on the post strike! he postal strike! (must be a default excuse). They then said it was because Tesco insurance didn't have a matching clubcard number.

They passed me to Tesco Insurance who were quite helpful. They confirmed that the clubcard number was correct on the insurance record and the same as the clubcard records! They are going to contact another bit of Tesco to arrange for another voucher to be emailed, so hopefully it should get sorted out.

I think that the price increase is a bit of a dirty trick, especially as there have been some issues with the new base model 'edition 3', so some people are like me, going for the XL instead.

ednotdave

They promised me that they would still honour it even if it drags on past the cut-off date...:rolleyes:

Simon_Wallace

Got my voucher last week, had to change the clubcard number I had registered on the website, log out, log in, One XL ordered.

Arrived last week, overjoyed with it.

Cheers
Simon

stu3105

My order has now gone thru Tom Tom EU. collecting from store Thursday.

ednotdave

Just tried my original code again, and it worked!
Ordered a TomTom GB and a sim card (free delivery) - being delivered Monday...
WHOOHOO!