Some advice plz

janey70

Hi hoping someone can help . I've recieved a letter from a debt recovery company it says that there collecting an unpaid debt on behalf of Santaner for £104.05
I moved a year ago and am pretty sure I settled any balance I owed with them before I did !
I no longer even have the credit card or any paper work related to the card and don't even remember using the card in years . There asking for payment in 7 days .how can I find out any more info if this was actually me ( which I'm pretty sure it wasn't as I hate being in debt so know I would of paid what I owed before the intrest free period ended) any advice would be great thanks

enjoyyourshoes

Could you phone;-

1. Santander

&/or

2. the debt recovery agency?

sourcrates

Hi,

Stay off the phone, send the provit letter to them:

https://forums.moneysavingexpert.com/discussion/2607247

That requires them to provide evidence you owe what they allege you owe.

The 7 day deadline is irrelivant nonsense.

janey70

Thanks will get a letter to them ASAP

tallyhoh

did you have any recurring charges on the card? This happened with my credit card, I settled it & cut it up but they paid my recurring Macafee security which I'd forgot to cancel