PayDay Loan Query

MrRipley

Hi Folks,

Just come back from coffee with a friend, who after some difficulty last month took out a payday loan.
If I had known previously I would have lent them the money, they know now incase of future needs.

Anyway the payment was due yesterday, she believed it was for today (her payday).
In the morning the company must have googled her workplace and called the number, one that wasn't provided on the initial application.
They mentioned the finance companies name upon asking for her.
Are they allowed to do this?

Secondly, she verified her employment via her work email but asked for all correspondence via her private mail going forward, but they now send all correspondence to that email instead of her private one.

The payment was made so no issue there, but I'd like advice on what she can do regarding the above.

Thanks

bengalknights

They arent able to disclose details of debt to third partys however they can chase in any method they wish (regardless of how immoral it is)

CakeCrusader

http://www.stepchange.org/Debtinformationandadvice/Whatyourcreditorscando/Yourrights.aspx Actually they can't call her at work if she hasn't given them permission to do this.