Delay Repay Petition Please Sign & Share

Standardize_Delay_Repay

Not all train companies pay out the same percentage compensation per journey for delayed/cancelled trains to season ticket holders. Southeastern divide the amount by 546 journeys a year yet Southern divide the cost by 464 journeys a year. All train companies should have to follow the same formula.

hxxps://petition.parliament.uk/petitions/129481

Please sign and share through any medium (I'm a new user so if someone can put the actual link on this thread with the http that would be appreciated).

wealdroam

Careful what you wish for.

I imagine you would like it standardised at 1/464th per delayed journey.

I would expect the train operating companies to standardise on the smaller figure.

Just for the record Robert, your petition currently has six signatures.

Standardize_Delay_Repay

The figure should be the same across the board and should not be decided by the train companies. 464 is a fair figure given that there are 232 working days in a year (8 bank holidays and 20 days holiday a year minimum). The petition went live earlier today after approval, you need 5 signatures to get to that stage.

Herbalus

https://petition.parliament.uk/petitions/129481

Although I doubt you're going to get far with this. Sorry.

Still 6 signatures.

Andy_L

I'm curious, do you think the operators have plucked the number out of the air or have they based it on how many journeys their season holders actually make per year?

wealdroam

Andy_L wrote: »

I'm curious, do you think the operators have plucked the number out of the air or have they based it on how many journeys their season holders actually make per year?

See post#3 for an idea how one of the figures is calculated.

Huskyrunner

So how do they work out the figure too pay you back?!

I got a virgin east coast train from london too newcastle two weeks ago and it was 52mins late into newcastle. I payed 56 for the ticket but i only am getting a refund 29quid

wealdroam

Huskyrunner wrote: »

So how do they work out the figure too pay you back?!

I got a virgin east coast train from london too newcastle two weeks ago and it was 52mins late into newcastle. I payed 56 for the ticket but i only am getting a refund 29quid

It varies depending on the train company.
Have a look at the train operating company's customer charter.

That's not a bad refund is it?
They got you to Newcastle, but as you were under an hour late they carried you for less than half price?

Huskyrunner

It wasn't but it's me being greedy too a degree I go down every other month too pick up my son (school holiday, divorcee here) from Kent. It costs me quite a lot as I have too do the Newcastle-Kent journey twice, and Kent too Newcastle journey twice.

I book as early in advance as I can and use top cash back too get the Virgin tickets if anyone can suggest any way too do it cheaper I will listen too suggestions.