Roboform/Opera help

Sunny_Saver

Hi

Whenever I try to use Robofom on Opera, I get the message:

'Cannot load Roboform (7.9.18.5)'.

Any suggestions as to how to resolve this please?

Thanks

MySocialRadio

Hi Sunny,

I too use RoboForm and had this error. I played around trying to fix it for hours. in the end I downloaded Google Chrome for my iMac and made that my default browser. In fact I now prefer it to using Opera.

You can download chrome for the mac from
link not allowed

Kindest

Nick

libra10

Some information here


http://www.roboform.com/for-opera-windows


Good luck!

Sunny_Saver

Maybe that explains it then, it says it supports version 7-11 of Opera. I think my version is 37!!!


Version: 37.0.2178.43 - Opera is up to date
Update stream: Stable
System: Windows 10 64-bit (WoW64)

Can anyone advise on how to go back to an earlier version please? I thought I did it, but it told me I was using the most up to date version.

Thanks.

libra10

Roboform have an excellent support system.


If you submit a ticket explaining the problem, they will usually respond within a day or so, sometimes within hours.


https://www.roboform.com/php/rtss/main?&lang=en


You need your Roboform log in details.


Whenever I've experienced problems they've been more than helpful.


Good luck

Sunny_Saver

libra10: yes, they were very helpful and got back to me within a few hours and it works.

MySocialRadio: This is what I was told to do and it might work for you as well:


Please open Opera > Extensions > Manage Extensions, then remove RoboForm extension, restart the browser
Again open Opera > Extensions > Manage Extensions.
Click RoboForm Taskbar icon (in the system tray) > Options > Browser Integration > check 'Chromium and Chromium-based browsers',
Drag'n'drop the green 'puzzle piece' on the Opera extensions list to add RoboForm in the browser.
Note: RoboForm cannot work with Opera off-road (or Turbo) mode turned on, so please disable this option if you have it enabled.

libra10

Glad that the problem is resolved Sunny Saver.


Best wishes