clubcard boost refund question

randm

have searched , but can't find- if i wish to return something i have bought using. clubcard boost double up vouchers on tesco direct, how do i get my refund, will my original points be returned to my clubcard,will the complete doubled up points be given, or will i get either amounts as money? thank you

no1catman

You won't get 'doubled points', you should get the financial adjustment you paid (to top-up the voucher value) refunded and the points credited back, however, it may happen as just value.
If you want the 'points' just in of the latter - say so.

randm

thank you, so if i had £10 in vouchers and doubled it up to £20 i would get the £10 returned as clubcard points and the other £10 as cash. would i be able to return the item and choose something else under the boost or would a refund be mandatory?

no1catman

randm wrote: »

thank you, so if i had £10 in vouchers and doubled it up to £20 i would get the £10 returned as clubcard points and the other £10 as cash. would i be able to return the item and choose something else under the boost or would a refund be mandatory?

NO, no, no, that's not what I said.


If an item was £21.50, and you had 'boosted' a £10.00 voucher to £20.00 - used that together with a cash top-up of £1.50. Then, if you decided the item wasn't for you - you get the £1.50 back in cash, and the £10.00 in Clubcard points credited to you (new voucher next mailing).

randm

sorry, brain not working!