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Late Default date?

Hi, brief background...got into serious debt late 2010 and been on a DMP through stepchange ever since. I'm looking at making settlement offers to my creditors so checking my credit file etc. 3 of the 4 creditors defaulted my accounts in 2011 so these 'should' go in 2017. However Barclaycard put me on a number of plans internally, so the account never defaulted until September 2015, therefore this will sit on my account until 2021. Im reading online a default should be placed within 3-6 months, but cant find anything definitive. I have raised it with barclays and they said it was placed in 2015 because I missed 7 payments on the bounce in 2015 - which is untrue. I have now written to them but wondering whether anyone can advise or point me in the direction of how I get this amended/ removed? Thanks in advance as always
John

Comments

  • sourcrates
    sourcrates Posts: 32,525 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hi,

    Barclaycard seem to be a law unto themselves, they prefer AP agreements rather then defaulting you.
    There is no specified timeframe where a creditor must default you, however a lot of people have found a written complaint can help to get a default date moved, or changed.

    I would see what result you get from that first.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi there,


    The default timeframe and arrangements to pay information is in the Information Commissioners Guidelines which you can find here. I would agree with Sourcrates that you should do a written complaint to Barclays and then escalate to the Financial Ombudsman Service and potentially the Information Commissioner themselves. Good luck,


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • johnnybrando
    johnnybrando Posts: 21 Forumite
    Sorry for the slow response. Thanks both. I have complained so will await their update. If its not positive Ill escalate.
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