Tesco haven't learnt their lesson!

dlusman

poppasmurf_bewdley wrote: »

I am amazed that so many people from this forum were actually there and witnessed what happened, heard my tone of voice, witnessed my mannerisms, but never even heard the "thank you for your help anyway" which I gave him as I left the store.

PS, And I will probably be back in the same store in the next few days and even buy a Hovis loaf if it's fresh. But if it's not, perhaps I should seek out the Manager next time.

Your post #1 says you asked the assistant to read out the words on the package - which immediately indicates you where rude and arrogant.
You also said that he "Keep repeating" his answer that they where entitled to sell them at full price - which indicates you refused to accept his perfectly correct answer , and you where repeating the same (incorrect) questioning information that its shoudnt be on sale at full price .
Sounds to me as if you where trying to belittle the assistant by saying he didnt know his job - and you did.

hollydays

If I had an issue I felt this strongly about I would ask to discuss it with a Manager, rather than argue with the staff on the shop floor . Feedback is best passed directly to them.Handing back the apples was rather petulant ,and over-the-top, imho.

Hermione_Granger

hollydays wrote: »

Handing back the apples was rather childish,and over-the-top, imho.

Well, if you don't have a teddy or a pram to throw if out of, what else are you expected to do.

tripled

poppasmurf_bewdley wrote: »

I am amazed that so many people from this forum were actually there and witnessed what happened, heard my tone of voice, witnessed my mannerisms, but never even heard the "thank you for your help anyway" which I gave him as I left the store.

The replies you got are based on the description of the situation you gave. You described "retorting" (usually meaning quick, witty or angry response, and it wasn't the former), and the shop assistant's responses as "all he coud keep repeating" suggesting you were badgering him.

So, assuming you were simply trying to exaggerate your exchange for (un)comic effect and simply had a pleasant discussion, were you right in not buying the bread and apples?

Only you can answer that really. It depends on how much you wanted the bread and apples and if it was worth it to you to forgo them or find another shop. Either way I don't think it'll make it to dilemma of the week, even by MSE's standards, although it might get an award for the longest thread about a loaf of bread.

Personally I wouldn't buy bread with a best before of that day unless it was reduced (a candidate for freezing or perhaps a bread and butter pudding), or there were no alternatives that I would consider. So in your case, given you were presumably unhappy with the alternatives, I would have bought it and frozen whatever I didn't use over the next couple of days.

wrightk

poppasmurf_bewdley wrote: »

I am amazed that so many people from this forum were actually there and witnessed what happened, heard my tone of voice, witnessed my mannerisms, but never even heard the "thank you for your help anyway" which I gave him as I left the store.

of course you did! Your story was the real version of events. Now your receiving a backlash your backtracking and painting it as a delightful and pleasant conversation.

wrightk

poppasmurf_bewdley wrote: »

I called over an assistant and asked him to read the date, which he did. "What about the words before the date?" I asked, and he read out "Best before"!

this is rude and belittling

Sooler

poppasmurf_bewdley wrote: »

I handed him the Gala Apples I was also going to buy, and left the shop.

Did I do the right thing?

Yes you did the right thing, you musn't leave the shop without paying, so handing them back was good.

GreatBeyond

wrightk wrote: »

this is rude and belittling

It's also something that someone would only do when they know the person has to comply or risk getting a complaint put in about them.

I suppose it's acceptable treating another person like rubbish because a shop they work in didn't have any bread that you wanted to buy.

wealdroam

GreatBeyond wrote: »

I suppose it's acceptable treating another person like rubbish because a shop they work in didn't have any bread that you wanted to buy.

But is was Lidl that committed the first mistake.

The OP would never have ventured into Tesco if Lidl had the goods he wanted.

So the OP moans about Tesco - how strange.

prowla

Actually, I think the OP is right - selling something after its "Best before" date is a bit shabby.

However, I wouldn't have expected a general member of staff to have been asked to deal with it.

Me, I go to the store and if things are on a short date then I generally buy something else.