We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Gemini Parking Solutions Chase Farm
cossied
Posts: 20 Forumite
Hi
I am new to this and have tried to find the new thread and am unsure if I have the correct details. I recently went to my local doctors and I was unwell and was immediately sent to Chase Farm Hospital to have a chest X Ray.
I immediately went to Chase Farm Hospital and had the X Ray done, however upon leaving I forgot to pay at the machine.
I have attached a copy of the Parking Charge and was wondering if you believe I can appeal this as I do not want to ignore this ticket and receive debt collector letters.
If I do have a chance I have typed out 2 appeals I can send and was wondering which one is better as I am not sure which one to use as there are 2 letters on the newbie page.
Advice on my 2 replies below would be great from anyone experienced.
If it is believe I will be unable to get away with this then please let me know and I will arrange to pay the £60.
Reply 1
Dear Gemini Parking Solutions
Re PCN number:
I am not ignoring your charge for a purported parking infraction. As this is purely a charge, issued under an alleged contract and the driver has not been identified, I require the following information so that I can make an informed decision:
1. Who is the party that contracted with your company? I require their contact details.
2. What is the full legal identity of the landowner?
3. As you are not the landowner please provide a contemporaneous and unredacted copy of your contract with the landholder that demonstrate that you have their authority.
4. Is your charge based on damages for breach of contract? Answer yes or no.
5. If the charge is based on damages for breach of contract please provide your justification of this sum.
6. Is your charge based on a contractually agreed sum for the provision of parking? Answer yes or no.
7. If the charge is based on a contractually agreed sum for the provision of parking please provide a valid VAT invoice for this 'service'.
8. Please provide a copy of the signs that you can evidence were on site and which you contend formed a contract with the driver on that occasion, as well as all photographs taken of this vehicle.
If you believe you have a cause of action, send a Letter before Claim within the next 21 days and I will take advice and will respond.
However, in my opinion, there is a better alternative than legal proceedings, namely that we utilise the services of a completely independent ADR service suited to parking charges. This does not include the IAS appeal service - which lacks any transparency and possibly any independence from the IPC - unlike the alternative offered by the British Parking Association, POPLA, which is transparent and has been shown to be independent.
Do not send debt collector letters and do not add any costs or surcharges. I will not respond to such contact and to involve another firm would be a failure to mitigate your costs which are not my liability because the POFA 2012 can only potentially hold a registered keeper liable if certain provisions have been met and even then, the 'amount of the parking charge' is the only amount pursuable.
Yours faithfully,
Mr D
Reply 2
Date
Dear Sirs
Re: PCN No.
I challenge this 'PCN' as keeper of the car and I will complain to the landowner about the matter if it is not cancelled.
I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers before they park.
Further, I understand you do not own the car park and you have given me no information about your policy with the landowner or on site businesses, to cancel such a charge. So please supply that policy as required under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. I believe the driver may well be eligible for cancellation and you have omitted clear information about the process for complaints including a geographical address of the landowner.
There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.
I have kept proof of submission of this appeal and look forward to your reply.
Yours faithfully,
Mr D
I would be grateful for any advice in dealing with this matter, as I am really unsure what letter to send back and if I can even appeal due to not paying at the machine.
Thanks for your help
Mr C
I am new to this and have tried to find the new thread and am unsure if I have the correct details. I recently went to my local doctors and I was unwell and was immediately sent to Chase Farm Hospital to have a chest X Ray.
I immediately went to Chase Farm Hospital and had the X Ray done, however upon leaving I forgot to pay at the machine.
I have attached a copy of the Parking Charge and was wondering if you believe I can appeal this as I do not want to ignore this ticket and receive debt collector letters.
If I do have a chance I have typed out 2 appeals I can send and was wondering which one is better as I am not sure which one to use as there are 2 letters on the newbie page.
Advice on my 2 replies below would be great from anyone experienced.
If it is believe I will be unable to get away with this then please let me know and I will arrange to pay the £60.
Reply 1
Dear Gemini Parking Solutions
Re PCN number:
I am not ignoring your charge for a purported parking infraction. As this is purely a charge, issued under an alleged contract and the driver has not been identified, I require the following information so that I can make an informed decision:
1. Who is the party that contracted with your company? I require their contact details.
2. What is the full legal identity of the landowner?
3. As you are not the landowner please provide a contemporaneous and unredacted copy of your contract with the landholder that demonstrate that you have their authority.
4. Is your charge based on damages for breach of contract? Answer yes or no.
5. If the charge is based on damages for breach of contract please provide your justification of this sum.
6. Is your charge based on a contractually agreed sum for the provision of parking? Answer yes or no.
7. If the charge is based on a contractually agreed sum for the provision of parking please provide a valid VAT invoice for this 'service'.
8. Please provide a copy of the signs that you can evidence were on site and which you contend formed a contract with the driver on that occasion, as well as all photographs taken of this vehicle.
If you believe you have a cause of action, send a Letter before Claim within the next 21 days and I will take advice and will respond.
However, in my opinion, there is a better alternative than legal proceedings, namely that we utilise the services of a completely independent ADR service suited to parking charges. This does not include the IAS appeal service - which lacks any transparency and possibly any independence from the IPC - unlike the alternative offered by the British Parking Association, POPLA, which is transparent and has been shown to be independent.
Do not send debt collector letters and do not add any costs or surcharges. I will not respond to such contact and to involve another firm would be a failure to mitigate your costs which are not my liability because the POFA 2012 can only potentially hold a registered keeper liable if certain provisions have been met and even then, the 'amount of the parking charge' is the only amount pursuable.
Yours faithfully,
Mr D
Reply 2
Date
Dear Sirs
Re: PCN No.
I challenge this 'PCN' as keeper of the car and I will complain to the landowner about the matter if it is not cancelled.
I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers before they park.
Further, I understand you do not own the car park and you have given me no information about your policy with the landowner or on site businesses, to cancel such a charge. So please supply that policy as required under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. I believe the driver may well be eligible for cancellation and you have omitted clear information about the process for complaints including a geographical address of the landowner.
There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.
I have kept proof of submission of this appeal and look forward to your reply.
Yours faithfully,
Mr D
I would be grateful for any advice in dealing with this matter, as I am really unsure what letter to send back and if I can even appeal due to not paying at the machine.
Thanks for your help
Mr C
0
Comments
-
FIRST ... edit your post and remove the PCN number, , these jokers read this forum, it is their daily bible read0
-
as Gemini Parking Solutions are members of the BPA its the second template ( blue writing in the newbie thread) the first is for the lovely people at the AIC youneed to contact PALS at the hospital as they are your best best at a quick cancellation ....
the scammers will refuse your appeal .... but provide you with a POPLA code which you use to beat them ...
good luck
Ralph:cool:0 -
Thank You beamerguy & Rapl-y
Will try the second reply and if unsuccessful use the POPLA code.0 -
again ....
you need to contact PALS at the hospital as they are your best best at a quick cancellation ....
Ralph:cool:0 -
How would I het PALS details for Chase Farm Hospital to contact them. Will it be on a website?0
-
How would I het PALS details for Chase Farm Hospital to contact them. Will it be on a website?
Have a look at the hospital website and see. You could also try ringing the hospital general number and ask for PALS contact details. Make sure you do everything I writing though once you make contact.
Meanwhile do not miss the appeal deadline for the parking scumpany.I married my cousin. I had to...I don't have a sister.
All my screwdrivers are cordless."You're Safety Is My Primary Concern Dear" - Laks0 -
I have typed out 2 appeals I can send
I hope you don't mean to post (snail mail), as I think Gemini appeals can be done online which is always best as the PPC can't lose those as easily!
Please search the forum for 'Gemini Hospital' (just those 2 words) as we had a case on here just a couple of months ago showing you a first appeal and the second stage of POPLA which will help you draft yours later when they reject this at first.
Certainly contact PALS and get this irksome drivel cancelled outright if you can, waste of your time, pure harassment.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0 -
Thanks for the reply.
I found the contact details for PALS on chase farm website.
Do I need to tell them anything in particular regarding the charge. Is there a draft letter I can use to send to PALS.
Thanks so much again for your help.0 -
Thank You Coupon-mad.
I have sent an online appeal to Gemini and had confirmation back from them via automated reply.
I will look in to the Gemini hospital case a few months back and get the reply letters.
Finally is there anything I need to say to PALS or a draft letter I can use.0 -
Nope, just complain and mention the Equality Act and the distress caused by this harassment.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards


