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Friends life new generation pension plan

Hi I will be 59 this year and i decided that i would like to take 25% of my pension tax free..got in touch with friends life and they were not helpful at all...they said that they dont do 25% and i would have to take all or nothing...i thought by law i could take 25% tax free...The total value of my plan is aprox £55,000....Anyone shed any light on this please

Comments

  • dunstonh
    dunstonh Posts: 120,376 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    got in touch with friends life and they were not helpful at all.

    I generally find the old FP side of friends life are pretty good at supplying info. Of course, their contracts are no good as most of them dont support drawdown. However, they are usually fine at everything else.
    .they said that they dont do 25% and i would have to take all or nothing...i thought by law i could take 25% tax free..

    You can go into drawdown. However, you need a contract that supports drawdown. That means transferring the pension to one that does support it.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Linton
    Linton Posts: 18,368 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Hung up my suit!
    paul2468 wrote: »
    Hi I will be 59 this year and i decided that i would like to take 25% of my pension tax free..got in touch with friends life and they were not helpful at all...they said that they dont do 25% and i would have to take all or nothing...i thought by law i could take 25% tax free...The total value of my plan is aprox £55,000....Anyone shed any light on this please


    The law allows pension companies to provide cash payments from DC pensions., It doesnt compel them to offer that service. The main reason they choose not to is that old pension policies are typically run by old procedures and old software possibly on old computers. It is difficult and so probably not economically justifiable to modify the old software to provide a major new facility.

    Your problem is easily solved, just transfer the pension elsewhere which supports the 25% drawdown. A SIPP will do the job or perhaps Friends Life have another product which would be suitable.
  • mazzy
    mazzy Posts: 114 Forumite
    We were in the same position so last week we transferred to Hargreaves and Landsdown, easy process and they at least answer their phone straightaway unlike FL who take up to 30 minutes. HL paperwork came in next days post we were very impressed by their service so far.
  • westv
    westv Posts: 6,528 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    So FP's "new generation" is more like "my grandfather's generation" :D
  • dunstonh
    dunstonh Posts: 120,376 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    westv wrote: »
    So FP's "new generation" is more like "my grandfather's generation" :D

    They are over a decade old and were the perfect basic contract for people wanting basic options at low cost. Indeed, they still are.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • paul2468
    paul2468 Posts: 845 Forumite
    mazzy wrote: »
    We were in the same position so last week we transferred to Hargreaves and Landsdown, easy process and they at least answer their phone straightaway unlike FL who take up to 30 minutes. HL paperwork came in next days post we were very impressed by their service so far.
    Any idea of costs / fees ?
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