Dealer charging dubious 'admin fee'

shinyspangly

I've fallen in love with a car at an Evans Halshaw dealership (yes, I know.)

They are trying to charge me £99 for admin and a HPI check. The thing is when i first enquired about the car, the call centre bod told me that it was carried out before they took the car on.

I don't want to pay it. I also don't want to lose the car. I saved £2k for a deposit and this £99 is extra I don't have.

jackr5

I'd ask them to take it off or say see you later, you'll find the same car elsewhere.

Their fees should be covered by their price IMO. If they really won't offer a HPI and you want one you can do your own for much less than £99.

shaun_from_Africa

Simply tell them that as the HPI check only covers them as is of no benefit to you, you don't want it and if they are not willing to drop it, walk away.
Unless it's an extremely rare vehicle, you will find a suitable replacement soon enough.

pappa_golf

admin costs are absorbed into the profit margin , as above , the HPI check is for their benefit , not yours


negotiate the price inc trade in etc FIRST then simply say NO to this cost , if they do not want to drop it , walk

Oakdene

The HPI check should have been done by them when their sales admin brought the car into stock, regardless of whether they buy purchased it from a customer or it was brought in via a part exchange.


Tell them to waive the fee or you'll walk away- you'll soon see how quickly they will drop the fee...

jimjames

Others do the same, look at Car Giant. If you don't like their price, including all elements, then walk away.

But if you really can't afford £99 then I don't think you can afford the car.

forgotmyname

Buy the car elsewhere and then go back and show them your nice new car that you didnt pay an admin fee on.

Im guessing the £99 admin fee wont come close to the amount they are overcharging for it anyway.

Herzlos

It's not actually compulsory. Refuse to pay it and walk away if you have to.

marlot

https://forums.moneysavingexpert.com/discussion/5347752

AdrianC

The only figure that matters is the total amount you need to pay them to walk away with the car. How they get to that is irrelevant.

foxy-stoat

shinyspangly wrote: »

I don't want to pay it. I also don't want to lose the car. I saved £2k for a deposit and this £99 is extra I don't have.

Find the same car from a private seller, they do not charge admin fees and it may be cheaper.