BPO Collections and Virgin Media

SmilingGlitch

Right usually on service i wouldn't fault virgin media, when i was with them they was good but when i wanted to leave it was like trying to leave a mob family, you don,t.
I was with them for 2 years whilst i was at university and when i finally left and the girl i was living with wanted to keep the net. So i called up Virgin to see if i could shift the account to the house's occupant and close mine with them all together. It took a few calls and different people said i either had or i didnt need to pay £60 pounds to close the account. They agreed on that i didnt, so i went about sorting out the name exchange on the account and closing off my affiliation with the account. Bank details was swapped, passwords changed and i got a letter in the post to sign to confirm it all.

I thought it was over with but two months after i moved back home i realized Virgin Media was still charging me for the services. I called them up to try and get my money back but they asked for the account info....i didn't have it, it was changed. I tried my old info but it didn't work, plus i couldn't get in contact with the girl who took over the account. So i told them them straight i didn't have any of the info and had no way to get in contact with the account holder so i was asking my bank to block the direct debit.

For a few month i kept getting phone calls asking me to pay them for an account i didnt have any info on. Each time i was saying give me a name and an address and i will send you a copy of the letters i had confirming the accounts shift in owners plus a list of names of people i had spoken to.

Eventually Virgin stopped calling and another company did, i don,t think it was BPO but it was a company like them. That lasted about a month and since i was ignoring them it stopped.

Now fast forward 2 years later. I started getting phone calls off BPO saying that i owed money and wouldnt say who from. Then i got a vague letter 2 weeks ago with my old address and nothing more. Now today i get a letter with more info. Confirming my suspicions that this was all leading back to virgin media. They say i owe them £94.83, i don't think i owe them anything cause of the above reasons i have stated. Though this is the first time having to deal with any kind of debt....well unless you count student loans.

So what do i do? Do i just suck it up and pay it off? or is there a way to fight this?

sourcrates

Written complaint to virgin media telling them to get there fingers out of there !!!! may help.

BPO will only be acting for mr Branson so you can ignore them.

SmilingGlitch

So just write a letter of complaint to Virgin media? Will that do any good after two years