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verbal offer

Hi I've been in the mortgage application a few weeks where I've been chasing everyday for an update, there were a few complications with my mortgage offer, where conditions were set which we couldn't meet. Anyways to cut a long story short we asked the lender for a revised mortgage offer..which Ive been verbally told by the mortgage department "We are satisfied with all the documents received, your revised mortgage offer will be issued today". I know basic English, but the question is can lenders verbally inform me of their decision over the phone. Thanks

Comments

  • ACG
    ACG Posts: 24,912 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    I doubt it will be legally binding but its not uncommon for underwriters to know it will get offered but have just not had the time to get round to doing it physically.

    As an example I was in a lenders officers last friday, bobbed over and went to see the underwriter and he took a quick look and said it will be offered before the day was out, that was at about 3pm. 5.30pm I received an email to say it had been offered.

    Things like that have happened on a few occassions although its not so common that I am actually in their offices at the time, it is normally said over the phone.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • kingstreet
    kingstreet Posts: 39,442 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Your lender appears to have done exactly that.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The offer will be subject to terms and conditions. They cannot possibly read you these over the telephone. At the very least you would need to have the opportunity to read these prior to acceptance.
  • Roger316
    Roger316 Posts: 15 Forumite
    ACG wrote: »
    I doubt it will be legally binding but its not uncommon for underwriters to know it will get offered but have just not had the time to get round to doing it physically.

    As an example I was in a lenders officers last friday, bobbed over and went to see the underwriter and he took a quick look and said it will be offered before the day was out, that was at about 3pm. 5.30pm I received an email to say it had been offered.

    Things like that have happened on a few occassions although its not so common that I am actually in their offices at the time, it is normally said over the phone.



    Thanks, can I be optimistic about this then? Or does it not mean anything until in black and white?
  • Roger316
    Roger316 Posts: 15 Forumite
    kingstreet wrote: »
    Your lender appears to have done exactly that.

    sorry King Street, I'm being thick. I'm missing your point?
  • ACG
    ACG Posts: 24,912 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    I would relax knowing its on its way, but dont hold me to that :P
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • kingstreet
    kingstreet Posts: 39,442 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If a lender tells me a case will be offered/has been offered, I expect the applicant (and I) to get their (our) copy within a few days and will use the conversation when I was told the offer was out/imminent to request an explanation if it isn't/wasn't...
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
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