We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING

Hello Forumites! However well-intentioned, for the safety of other users we ask that you refrain from seeking or offering medical advice. This includes recommendations for medicines, procedures or over-the-counter remedies. Posts or threads found to be in breach of this rule will be removed.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Amazon Banning Customers For Returns 2016

soul1
soul1 Posts: 108 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Old style MoneySaving
Just read about this on The Guardian website : - http://www.theguardian.com/money/2016/mar/18/banned-by-amazon-returning-faulty-goods-blocked-credit-balance


Seems Amazon are banning more and more customers now for this. Tbh now I'm hesitant myself to purchase anything more from them just in case I need to send it back !

Comments

  • Blackbeard_of_Perranporth
    Blackbeard_of_Perranporth Posts: 7,605 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    The user sent 11% of his purchases back. They do not need his custom, move along the bus!
  • PenguinOfDeath
    PenguinOfDeath Posts: 1,863 Forumite
    This why most shops (they claim) take your details when returning items, so you don't try and take the p***.

    This is one reason I prefer to purchase certain items in a physical store, you can try them for size and suitability, and don't rely on a mail or courier company to get them to your house, with all that entails.

    Plus its harder to give them a fake address when shopping online! ;)
  • meritaten
    meritaten Posts: 24,158 Forumite
    Ive never had a problem with Amazon - but then, I haven't returned anything!
    I did however offer to return an item which had the wrong delivery address on - correct address, wrong name............and they told me to keep it! my grandson was the glad recipient of a new PS3 storage bag!
  • nyc_451
    nyc_451 Posts: 502 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Returned so many items, cancelled quite a few orders, never had a problem...
  • Cappella
    Cappella Posts: 748 Forumite
    Part of the Furniture Combo Breaker
    Returned a lot of books bought for the kindle. Never had a problem but always returned within a couple of hours and because of compatibility issues.
  • soul1
    soul1 Posts: 108 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Hi everyone, thanks for your replies so far. I think I posted this thread in the wrong section and there is the exact same thread in the Consumer Rights Section :- https://forums.moneysavingexpert.com/discussion/5439439


    Please could both threads be merged. Thanks :)
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603.1K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture