Photo booth company run off with money!!

Perfect10_2

Can any body help my friend as she is in desperate need!


She is getting married in June but the photo booth company she has used has now emailed saying they have gone insolvent.


The woman from the company told her to claim her money back via Paypal but Paypal told her they can't help as she paid over 180 days ago??


Bank wont help as she paid via Paypal...


Any ideas on how she can get her money back so she can book someone else?


She paid through Paypal in may 2015. It's only £200 but she has no spare money and every penny counts!


Time is short and she is in a very stressful state.


Thanks in advance for any help x

suejb2

I've never had to claim from PayPal. Just looking at the Resolution centre the results are displayed for the past 180, you need to go to Case Report to search beyond 180 days.

Timpu

If your friend has wedding insurance then they should get in touch with them asap. They will help with an alternative and potentially help on the money reimbursement (at least that was in the T&Cs for the insurance we got).

elsien

Same answer as on your previous thread asking the same question.