HSBC personal loan - very, very slow process

HSBC have a pretty good interest rate (3.3% APR), but it is one of the slowest on the market to send money into your account even when you have been offered the loan. Because their loans involve a lot of paperwork (even if you apply online, they send you a pile of paper - the contract, basically, which you have already signed online, in principle - but you still have to send some part of it back to them signed and then they send another letter to confirm receiving your letter -- and they have a huge backlog so this takes about 3-4 weeks...) And then is can take up to another month to have the money transferred into your account.

So - it can take up to 2 months to have a loan from HSBC paid into your account.

Which is very different from other banks - Barclays loan was paid into my current account (which was with a different bank!) seconds after it has been approved (which was quite surprising!). Then the paperwork arrived in the post for me to sign or not (it wasn't compulsory as I had already provided an electronic signature and if I didn't want the loan any more I would have had to repay it all within the following 30 days).

With Nationwide, a loan approved in branch gets paid into your current account in 24 hrs if you have a current account with them and within 3 days if the current account is with another bank.

It is very easy to get a loan with a decent credit rating - the banks are throwing money at people right now.

Comments

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Lloyds put the money in within seconds of you digitally signing the acceptance/CCA agreement.
  • ChemistDude
    ChemistDude Posts: 126 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    As did First Direct, 2 mins digital application and £25,000 was in my 1st Account. Switch banks, pass go, collect £100 and use a bank who makes your life easier.

    Mine was taken out in Nov 2015 so mine is at 3.6% but the rate is lower now for new customers.
  • I got loan from HSBC and paid me in a second. I never had any problem. I applied at the branch.
  • Azzzaa
    Azzzaa Posts: 346 Forumite
    Fourth Anniversary 100 Posts Combo Breaker Car Insurance Carver!
    My Tesco loan was approved online on a Sunday, by Thursday the paper work i had received was being sent back sign, and by Saturday morning £20,000 was in my account! I'd highly recommend them!
    Documenting my journey from full time support worker to full time eBay reseller :)
  • elsnraeh
    elsnraeh Posts: 20 Forumite
    Eighth Anniversary Combo Breaker
    I have just applied for an HSBC loan without knowing this. Its to finance a car, no way the garage will hold the car for a month!!!
    Any advice?:mad:
  • elsnraeh
    elsnraeh Posts: 20 Forumite
    Eighth Anniversary Combo Breaker
    ok just did a live chat with hsbc and they claim no backlog. When I asked how long it would take between acceptance and paying out the loan they said 14 days
  • JReacher1
    JReacher1 Posts: 4,657 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    I've had a HSBC loan. Did it online and got the money instantly.
  • tidds
    tidds Posts: 132 Forumite
    elsnraeh wrote: »
    I have just applied for an HSBC loan without knowing this. Its to finance a car, no way the garage will hold the car for a month!!!
    Any advice?:mad:

    Sure they will if you have put a deposit and you close within this sales period (April). I've actually put a deposit down on a car at a main dealer and told them i'm not picking it up or paying until end of the month, and they're fine with it as long as it's SP4.

    Just advise them of the delay :)
  • Mahsroh
    Mahsroh Posts: 769 Forumite
    Sixth Anniversary 500 Posts Name Dropper Combo Breaker
    Did my application with HSBC online - took 10mins tops and cash was in my account instantly.

    I am a current account customer though so perhaps that makes it simpler.
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