CCCS / DMP question

dubgirl

Hi folks, I am hoping that someone can answer this query for me. I received my September statement from CCCS today and whilst checking it over noticed that on two of the debts, the amounts outstanding appear to be increasing. I know that the interest has been frozen on all of them. On one debt the current estimated balance is 631.90 when the original balance was 630.00 and I have made payments totally £170.47 to date. On the other the original balance was £2758.00 and now the estimate balance is 3198.37 - a total of 165.42 payment to date. I started my DMP with CCCS at the end of 2004. Any ideas what is going on?

mrsspendalot

looks like someone has started adding interest again to me - I suggest phoning CCCS and asking them to look into it for you. I can't think what else it could be.

dubgirl

Hi mrs spendalot, you are probably right - i will be a bit cheesed off it that is the case. I will probably give them a call on Monday

mrsspendalot

It's a bit naughty and annoying without notifying you or CCCS but I just can't see what else it could be. Good luck and let us know what they say xx

purpledelly

Hi There
We're with the CCCS too and if it's any help our statement which we got today is a bit screwey too - there are all kinds of weird things on it and this hasn't happened before in the 3 years we've been with them. I suspect their computer systems has some bugs in it, and phone them up (that's what we'll do Monday) to clarify x

mrsspendalot

that sounds reassuring then - might just be a glitch at their end

dubgirl

thanks for mentioning that purpledelly - reassuring that it isnt just me then.

purpledelly

I think you'd have heard if the interest was being charged on things again dubgirl... good luck - hope it's just a glitch. I'm sure ours is. They state our opening debt at about £20K more than it was... very weird!
But we're swapping to our own DMP this month so I'm not too bothered
x