Claire's Accessories

Little Poppy bought some items in Claire's today and was overcharged on 1 item by 40p. I brought it to the cashiers attention and she wanted me to fill out a refund form with my name and address.

I refused as I didn't see why I should give personal data for their error. Got my 40p though!
:) ~Laugh and the world laughs with you, weep and you weep alone.~:)
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Comments

  • Queenie
    Queenie Posts: 8,793 Forumite
    :T WTG!!!

    I always wonder *why* are we asked to give *our* details for the purpose of a refund for *their* mistakes??? :confused:

    What *really* peeves me off is .... I'm supposed to verbally give it as well!!!???
    "Hello World, my name is, my address is, my telephone number is" :wave: :wave: :wave:

    When they *insist* on my details ....


























    ... I lie :o
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  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I never though about lying as I usually pay for everything by switch and my name is on the card etc.

    I think I will drop Claire's a note pointing out I shouldn't have to be held up for their error.
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • Queenie
    Queenie Posts: 8,793 Forumite
    Poppy, I *never* lie about my name!!! :eek:

    Age? :think: Oh yes!!

    Address? :think: Too right!!!

    Phone number? :idea: I give dh's work number ;)
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  • skylight
    skylight Posts: 10,716 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Home Insurance Hacker!
    I hate Claires solely because of the masses of "extras" by the till.

    I have seen the cashiers hard selling to 6yrs who are paying for only a small item - "You can have XYZ for only £1 - No? How about ABC? It would look lovely on you".

    My girl is 11 and I wont let her in their on her own. I am teaching her to smile nicely and thats it - no comment, nothing.
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So you're really called Queenie then - are you Male or Female? LOL
    Age - you must be the same as me 21

    Address - just call me M'Lady!

    Phone number - are you not 01234 567890 ??
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I hate Claires solely because of the masses of "extras" by the till.

    I have seen the cashiers hard selling to 6yrs who are paying for only a small item - "You can have XYZ for only £1 - No? How about ABC? It would look lovely on you".

    My girl is 11 and I wont let her in their on her own. I am teaching her to smile nicely and thats it - no comment, nothing.

    yeah I hate that. In Claire's my 10 year old has to spend her own money and as she is a trainee MSE she won't spend more than she has to so she never says yes.

    I did give her the £1 though for my fold up hairbrush with mirror attached in sale. Couldn't make her buy her mum's goodies today ;)
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Forgot to ask. Why would anyone want their ears pierced in the shop window. Personally I like to weep in private :confused:
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • Queenie
    Queenie Posts: 8,793 Forumite
    Poppy9 wrote:
    So you're really called Queenie then - are you Male or Female? LOL
    Age - you must be the same as me 21

    Address - just call me M'Lady!

    Phone number - are you not 01234 567890 ??

    My name is ... Queenie
    Age - :think: ... negotiable
    Address - SE England
    Phone Number: :think: :idea: 999 :D <
    always contactable in an emergency! ;)
    Gender: Don't be sexist!!!!!!! :p (Oh, if you *insist* ... NEUTER!) :D
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    PMS Pot: £57.53 Pigsback Pot: £23.00
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  • Pollen
    Pollen Posts: 171 Forumite
    Queenie wrote:
    Poppy, I *never* lie about my name!!! :eek:

    Age? :think: Oh yes!!

    Address? :think: Too right!!!

    Phone number? :idea: I give dh's work number ;)

    I never give out my address, alway use c/o and banks details. If they are that interested they can always contact me there - as for phone, don't have one - suppose that's lying - really need to remember banks phone number :D:D
  • Debt_Free_Chick
    Debt_Free_Chick Posts: 13,276 Forumite
    10,000 Posts Combo Breaker
    Quite apart from the personal information issue, sure Claire's were plainly wrong ... there was no refund, you were simply asking them to charge the correct price.

    Refund? Refund?????? :confused:
    Warning ..... I'm a peri-menopausal axe-wielding maniac ;)
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