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CCA Request

Good afternoon,


I am sure that this question will have been raised before, if it has can you point to the right thread.


Anyway I am in the process of sending CCA requests. To two Barclaycard accounts that probably go back to about 2005/6, Hsbc flexiloan back to 2006 (which is now held by Moorcroft). Amongst others Virgin (MBNA) at the moment looked after by Capquest and Next Directory (Debt Manager - Services)


I was wondering if anybody had experience of dealing with the above.


Also I wasn't sure what a CCA actually looked like until I saw one scanned on a different sight. To my recollection when we applied for credit, we did it online (like most people obviously). I do remember seeing these forms come through the post, but to the best of my knowledge I don't remember sending them back. If I didn't does this make any difference to my CCA request?


Hope that doesn't sound too vague!

Comments

  • vlad
    vlad Posts: 544 Forumite
    Did you borrow the money? did you spend the money? if the answer is yea then you obviously owe the money.
    HTH
  • sourcrates
    sourcrates Posts: 29,907 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 2 February 2016 at 5:05PM
    Hi,

    It might do, it depends if they kept there copys or not.

    There's no requirement to produce a document with a signiture on it, basically you'll just have to wait and see what they respond with.

    VLAD : the OP is perfectly entitled to exercise his rights to seek information under a sec 77/79 request.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • City1
    City1 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    vlad wrote: »
    Did you borrow the money? did you spend the money? if the answer is yea then you obviously owe the money.
    HTH
    At no point did the post say I was trying to get out of not paying the debt off.

    Seeking advice as to if anyone had experience of this situation.

    High horses and all that...
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi City1


    As you signed the agreements online, one would expect these companies to still be able to produce copies as they ought to be have been stored digitally. It doesn't hurt to ask, though.


    Dennis
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • City1
    City1 Posts: 77 Forumite
    Ninth Anniversary Combo Breaker
    Just received my wife CCA agreement from Barclaycard. I am confused!


    They have sent a "reconstituted copy of your credit agreement..."


    What should I be looking for, should I be looking for a signature?


    All help appreciated!
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    edited 11 February 2016 at 2:48PM
    Hi

    To comply with your CCA request the creditor only needs to provide you with a reconstituted copy of your credit agreement, sometimes known as a ‘true copy’. That means it should contain all of the same terms and conditions of your original agreement, plus some other details such as your name and address at the time you took it out. It doesn’t have to be the actual original agreement with your signature though.

    You might find this factsheet useful:
    www.nationaldebtline.org/EW/factsheets/Pages/gettinginformationfromyourcreditors/creditagreementadvice.aspx

    James
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
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