Clean up Orange (EE)

A4445

While recently cleaning up my credit file from my bankruptcy in Dec 09 I've noticed on 2/3 credit reference agencies are showing an old Orange mobile account, it's still registered at my pervious address and it's still active. It's showing a balance of £50, it's not defaulted and it's being marked every month as up to date and a green tick for payment.

I'm not sure if this is having a positive impact on my credit history or negative. Is it ok just to leave it as it is or should I write to them to get it removed?

Experian_company_representative

Hi A4445,

Although having well run accounts on your report is seen as positive by lenders, when lenders search your report they like to see that all your active accounts are registered at the address you are applying from.

If they see that you have active accounts at another address then if can cause them to be concerned over what is your genuine address.

In addition there is a potential risk for fraud if EE are using your old address as a contact address.

You may want to check with EE to see why they are still recording information under the address, or contact the credit reference agencies so that they can query the entries on your behalf.

Kind regards
Neil

A4445

Thanks for they reply, I will write to EE to get the account closed and removed from my credit report :-)