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Damaged Xbox live code
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Snogrich
Posts: 2
Dear All
We recently purchased a 12 month Xbox live subscription from Amazon (about £40). Unfortunately it was almost impossible to scrape off the silver foil covering the code and in doing so we damaged and lost the middle 5 digits. I contacted Microsoft support who were no help at all and suggested I contact Amazon. Has anyone else had the same problem and had a satisfactory outcome?
Cheers
We recently purchased a 12 month Xbox live subscription from Amazon (about £40). Unfortunately it was almost impossible to scrape off the silver foil covering the code and in doing so we damaged and lost the middle 5 digits. I contacted Microsoft support who were no help at all and suggested I contact Amazon. Has anyone else had the same problem and had a satisfactory outcome?
Cheers
0
Comments
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I know its not much help now but in future use cdkeys for the Xbox Live codes.0
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Sorry, I have no idea what cdkeys are....
Does anyone know if there is any chance of Microsoft replacing the code?0 -
Microsoft usually aren't all that bad either with codes like that, certainly the only experience I've had with it I phoned them up (granted with a number directly from the retailer) & they "filled in the blanks". Albeit this was on a printed code from Game, but still shouldn't be much different.Retired member - fed up with the general tone of the place.0
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Sounds like a older style card, the new ones are printed on cardboard I guess for that very reason, sorry no help there just saying.0
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