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Step Change - Changes to your agreement

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Pocketmoney_2
Pocketmoney_2 Posts: 31 Forumite
in Debt-free wannabe
Has anyone else received a email from step change stating changes to there agreement?

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  • sourcrates
    sourcrates Posts: 31,627 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Pocketmoney wrote: »
    Has anyone else received a email from step change stating changes to there agreement?

    It will just be a standard change to there terms and conditions, that they are legally obliged to inform you of.

    I get stuff like this from companies etc, mainly my bank, all the time, whenever they update there terms.

    Nothing to bother about I wouldn't think.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Sazzie23
    Sazzie23 Posts: 2,634 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker Post of the Month
    Hi pocketmoney,

    there was a bit of a chat about this on the DMP supportthread part 11
    a few days ago, last week maybe, some had received it and some hadn't. Surprisingly on the day I said i hadn't received it, the email arrived about 24 hours later !!

    Some looks worrying but I don't think its anything particularly bad, other than you have to make sure you've got your review done on time or they boot you out?
    Debt -it's a fight that I'm winning, dealing with debt one day at a time.
    Estimated DFD August 2018 - 2031 - now 2027 :T
    Guide dog Tess, missing Scotland 2 years
    DMP support no438.
  • Ellieseleven
    Ellieseleven Posts: 2,118 Forumite
    1,000 Posts Combo Breaker Debt-free and Proud!
    I've received my e-mail now from SC, as Sazzie says we did chat about it on the DMP support thread and I hadn't had mine then...it arrived yesterday.


    Ellie x
    Debt Free 1st March 2017

    My diary: http://forums.moneysavingexpert.com/showthread.php?t=2599257&page=36
  • whattodo1967
    whattodo1967 Posts: 82 Forumite
    Eighth Anniversary Combo Breaker Debt-free and Proud!
    Yeah I received on Monday, glad its not just me :) like you all say nothing to worry about, as long as you do your review.
    LBM April 2012, started Dmp with Stepchange June 2012 £47k:eek: Proud to finally be dealing with our debts:)
    Nov 18 3 more payments to DFD
    Dec 18 2 more payments to DFD
    Jan 19 1 more payment to DFD
    Feb 19 Last Payment now debt free :)
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