Ovo's smart meter reader

Sterlingtimes

Ovo's smart meter reader came to read the smart meter today. I asked him how frequently Ovo sends a meter reader to a smart meter premises. He told me "twice a year".

I think that Ovo must lack confidence in its electronically communicated readings.

[Deleted User]

When smarts are installed we have a look at them once or twice, I suppose just as a check as a backup to it communicating properly . I do a few reads for Ovo on their smart prepays. We are never told anything about frequency of reads with any suppliers. Maybe the reader was just referring to his normal dumb meter visits with Ovo . My smarts with BG are a few years old now and I have nt had a visit so far

Sterlingtimes

sacsquacco wrote: »

When smarts are installed we have a look at them once or twice, I suppose just as a check as a backup to it communicating properly . I do a few reads for Ovo on their smart prepays. We are never told anything about frequency of reads with any suppliers. Maybe the reader was just referring to his normal dumb meter visits with Ovo . My smarts with BG are a few years old now and I have nt had a visit so far

Thank you, sacsquacco. An encouraging post as always. Ovo after having installed the external aerial has been able to take correct remote measurements three times over, so perhaps the meter readings will be reduced to once every couple of years.

reeac

Sterlingtimes wrote: »

Thank you, sacsquacco. An encouraging post as always. Ovo after having installed the external aerial has been able to take correct remote measurements three times over, so perhaps the meter readings will be reduced to once every couple of years.

You managed to get an external aerial from Ovo! I've been waiting for one since last April. .maybe there's hope after all.