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Tesco Direct click & collect £2 charge

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Poppy9
Poppy9 Posts: 18,833 Forumite
Part of the Furniture 10,000 Posts Combo Breaker
edited 7 January 2016 at 2:32PM in Shop but don't drop
I had an email from Tesco today to say there is now a £2 charge for click and collect from stores for orders under £30.

I found C&C useful for DD in uni to buy things and she can collect from her local store for free.
:) ~Laugh and the world laughs with you, weep and you weep alone.~:)

Comments

  • lpoolm
    lpoolm Posts: 11 Forumite
    just been on there twitter page over another issue and loads of people are messaging them?
    its funny reading there replies trying to justify it!
  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    I think its fair enough, someone has to pick and pack all of your shopping so £2 for orders under £30 seems very reasonable to me.

    I have never understood why it was free before.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    sarah1972 wrote: »
    I think its fair enough, someone has to pick and pack all of your shopping so £2 for orders under £30 seems very reasonable to me.

    I have never understood why it was free before.
    This is Tesco Direct. For food shopping you normally pay a delivery charge and yes I don't understand why it's free to have someone do your shop but they obviously find the business it generates cost effective.

    I use food home shopping quite a bit. It's been useful for DD away in Uni as she can stock up on her frozen veg etc. and not have to carry it home. Plan ahead and you can get £1 delivery slots.

    Tesco direct. I use for buying so much as it saves me driving 4 miles to nearest extra store for non food items. I order on line and collect next day from express store near me but I don't always hit the £30 mark. I send stuff to DD this way too. I can use Ebay but I found Tesco direct quicker as if I ordered early enough it would be there next day whereas Ebay maybe 2 or 3 days.

    I wonder if I spend over £30 and get free delivery then return 1 item when I pick it up if that will still mean free delivery!
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Poppy9 wrote: »
    This is Tesco Direct. For food shopping you normally pay a delivery charge and yes I don't understand why it's free to have someone do your shop but they obviously find the business it generates cost effective.

    I use food home shopping quite a bit. It's been useful for DD away in Uni as she can stock up on her frozen veg etc. and not have to carry it home. Plan ahead and you can get £1 delivery slots.

    Tesco direct. I use for buying so much as it saves me driving 4 miles to nearest extra store for non food items. I order on line and collect next day from express store near me but I don't always hit the £30 mark. I send stuff to DD this way too. I can use Ebay but I found Tesco direct quicker as if I ordered early enough it would be there next day whereas Ebay maybe 2 or 3 days.

    I wonder if I spend over £30 and get free delivery then return 1 item when I pick it up if that will still mean free delivery!

    Sorry I didn't see that you had said Tesco Direct, I assumed you meant groceries.

    I buy quite a lot from Direct but I always get it delivered, I suppose they are trying to justify someone preparing your order etc in the same way that the groceries side does although you could have one item thats under £30 at Direct so it could be considered a bit unfair.

    I can't see why you can't order over £30 and return one item though.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    lpoolm wrote: »
    just been on there twitter page over another issue and loads of people are messaging them?
    its funny reading there replies trying to justify it!
    Off to look and may tweet them!
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Inner_Zone wrote: »

    Thanks. I did do an advanced search before posting but it didn't come up!!
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • Sncjw
    Sncjw Posts: 3,562 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    nothing on their website to state the charge
    Mortgage free wannabe 

    Actual mortgage stating amount £75,150

    Overpayment paused to pay off cc 

    Starting balance £66,565.45

    Current balance £58,108

    Cc around 8k. 

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