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Scott & Co Bank Arrestment

Hi,

A few years ago, in about 2010, I got some parking tickets from the council. I had Scott & Co send me some letters about them, so I started paying them £10 per month and have been doing so for about 3 or 4 years.

Recently, the direct debit failed because of unfortunate timing of another payment, so they didn't get their money. Instead of contacting me to tell me that the DD had failed and asking me to pay the £10, I got a letter from the bank telling me that Scott & Co had initiated an arrestment on my bank account for the full amount due (about £490). Since this, I have been in contact with them to discuss the situation. Here is a summary:

I contacted them to tell them that the DD had failed and that I would pay the £10 and resume the DD, under the assumption that this would remove the bank arrestment.
They replied saying that the bank arrestment cannot be removed and it must be paid in full.
I wrote back saying that I question the legitimacy of their statement and that their actions are clearly a method used to try and force people into paying in full, given any excuse (e.g. missing one DD payment, once). I also re-iterated that I was not refusing to pay them and that I would pay them £10 per month, as before.

He then replied saying that he can send out a DD mandate etc. to resume the £10 per month payment, but that the bank arrestment would not be removed and the only way to deal with it is payment in full.


Where do I stand on this? I seriously doubt that the only way to remove the bank arrestment is payment in full. This sounds like a method they use to try and fast-track their payments and bully people into paying. It also doesn't make sense that he would offer to set up the DD again, and expect me to pay £10 per month, when the only outcome (apparently) is that I pay the full amount anyway!

The money has already been deducted from my bank balance, but I'm really not convinced that this is a legitimate practice. Any help would be greatly appreciated, since I no longer have a job and have had to move in with my parents, so £500 isn't an insignificant amount of money for me. Full email conversations are available on request, if they are useful. Thanks.

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