acceptable ID

rhjones19

Hi

I need to nip in to my bank tomorrow (Santander) tomorrow to unblock my card. I need to take suitable ID with me, but i cannot find my passport anywhere, and i don't have a drivers license.

Would they accept my diamond travel card? I don't want to turn the house upside down tonight to find it

Futuristic

I assume something from below will be acceptable.

List 1
n Passport – UK/EEA (unexpired).
n Passport – non UK/non EEA (unexpired with a valid visa).
n Unexpired UK/EEA (or Switzerland) photocard driving
licence (the date of the licence and photograph must
be in date).
n EEA or Switzerland national identity card.
n Northern Ireland voters card.
n UK ID card for foreign nationals.
n Unexpired UK old style driving licence (not provisional).
n Notification of entitlement to state/local authority benefit**.
n Notification of entitlement to tax credit**.
n Notification of entitlement to pension from the DWP**.
n Notification of entitlement to student loan/grant**.
n Notification of entitlements to other government/local
authority grant**.
n HMRC (Inland Revenue) coding/assessment/statement/tax
credit** (not P45/P60s).

** Must be the most recently issued and less than 12 months old.

https://www.google.co.uk/search?q=santander+acceptable+id

colsten

A diamond travel card, whatever it may be, is not on the list of documents Santander accept for proof of ID. Surely, if you have a travel card, you got a passport?

Anthorn

What is acceptable to one is unacceptable to another. Look for example at my attempt to verify my identity on my Revolut account. What they already have is a photo of my passport, a letter from the DWP, my debit card confirmed as mine through Revolut's own reference added to a debit, my bank account sort code and account number. But they still require another photo of my passport, a selfie and a selfie holding the passport next to my face.

Probably needless to say I closed the account and did not comply with their rather silly request.

So just because a form of ID is acceptable to one doesn't mean that it's acceptable to another.

GingerBob_3

Futuristic wrote: »

I assume something from below will be acceptable.



https://www.google.co.uk/search?q=santander+acceptable+id

So it doesn't have to have your mug shot on it then?

eDicky

Anthorn wrote: »

But they still require another photo of my passport, a selfie and a selfie holding the passport next to my face.

To be fair, it's hardly surprising that Revolut require this relatively foolproof method of verification to allow annual spending of up to £30,000 and unlimited topping up and transfers, including international. Without this full verification, that is with only ID and address confirmed electronically or physically, you are limited to £1,000 per year.

Flobberchops

If you don't have a passport or driving licence (not even a provisional one?), do you have any other cards issued by the same bank, e.g. a savings or credit card?

If not, any bank stationery, such as cheque or debit books, or paper statements?

Unfortunately other photo ID such as bus passes is all but useless if it's not on the bank's acceptable ID list.

[edit] If you're signed up for online or mobile banking it may be possible to reorder or unblock cards through either of those channels, avoiding the need to present ID in person. Not sure if those are features offered by Santander but other banks have this.

Anthorn

eDicky wrote: »

To be fair, it's hardly surprising that Revolut require this relatively foolproof method of verification to allow annual spending of up to £30,000 and unlimited topping up and transfers, including international. Without this full verification, that is with only ID and address confirmed electronically or physically, you are limited to £1,000 per year.

You should view the details before you pass judgement: The selfies they demanded are not even mentioned in their privacy policy. When I asked for a secure method of transmitting the documentation they demanded they referred me to a third-party website involving PGP encripted email which similarly is not mentioned in their privacy policy. I refused not because I didn't have the documentation but because I judged myself to be at risk of identity theft.

But this thread is about ID verification in general and not specifically about Revolut.

eDicky

Anthorn wrote: »

You should view the details before you pass judgement: The selfies they demanded are not even mentioned in their privacy policy. When I asked for a secure method of transmitting the documentation they demanded they referred me to a third-party website involving PGP encripted email which similarly is not mentioned in their privacy policy. I refused not because I didn't have the documentation but because I judged myself to be at risk of identity theft.

But this thread is about ID verification in general and not specifically about Revolut.

You're right, we are slightly off topic, but such high-tech solutions could well be the future of ID verification for financial services.

I am interested to know what website you were referred to, and why you still felt at risk using the offered facility of PGP encrypted email?

I am not saying you are necessarily mistaken, but they did not offer this when I previously challenged them about my own verification.

Anthorn

eDicky wrote: »

You're right, we are slightly off topic, but such high-tech solutions could well be the future of ID verification for financial services.

I am interested to know what website you were referred to, and why you still felt at risk using the offered facility of PGP encrypted email?

I am not saying you are necessarily mistaken, but they did not offer this when I previously challenged them about my own verification.

I'm not at liberty to reveal that website since it is a third party. Probably enough to learn that I am on a Linux System, specifically Linux Mint, and not only have I the ability to generate my own PGP key, I have already done it. But I would still not use it to transmit sensitive ID documentation by email. It is used primarily to login to websites.

The facts are these: In order to verify identity with an electronic passport (or driving license) through the Revolut app an NFC enabled device, commonly used for mobile payments, is required. Anyone who does not have such a device cannot verify with an electronic passport (or driving license) and are referred to manual verification but Revolut does not have the secure processes in place to achieve such manual verification!

The major problem leading to confusion is of course that they don't actually tell you that an NFC enabled device is required.