Should I be paid being on call?

aled247

Hello everyone.

I have read up online everywhere I can about this but there does not seem to be a straight answer for my situation so does anyone have any advice?

I work for a large retailer 40 hours a week, different shifts each week.
We have just changed our business slightly and removed our night-shift teams meaning the store gets locked overnight and alarm set etc.

Once or twice a week I now have to be a 'keyholder' which means that if the alarm goes off between the hours of 02:00am and 05:00am I need to attend with another person, check what has caused it, check the premises and reset it etc.
This is therefore a restriction on me as I cannot drink (I wouldn't but principally I cannot) and I have to stay within 30 minutes of the store to get to alarm in time. (I live about 20 minutes away).
Where do I stand? Surely there should be something for having to stay near store etc
The only time I do get paid is if I receive a call-out and this does include travel time (So I get paid 1-1.5 hours pay if I drive there, sort alarm quickly and drive home).

I am on a salary and since this was introduced we have had no consulation and/or contract change.

Thanks

TELLIT01

There are no rules regarding payment for being on call. It's purely up to the individual employer, although there really should have been consultation with the staff involved.

robatwork

I think as long as you are getting paid when called out that is appropriate. You could look at this from a slightly different angle - you are obviously a highly trusted employee and can most likely make good progression with this firm.

TELLIT01

robatwork wrote: »

You could look at this from a slightly different angle - you are obviously a highly trusted employee and can most likely make good progression with this firm.

Not necessarily. It might simply be a case of being one of the few who live close enough to fulfil the criteria for getting to the premises in the required timescale.