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Crabbie's apology
Blulu
Posts: 7,850 Forumite
"We write in connection with your recent entry into the Crabbie’s Time Ginger Jackpot competition (the Competition).
Unfortunately we are very sorry to notify you that due to a technical error beyond our control the Competition was not operating correctly from 11.30am on Friday 27 November 2015 to 5.25pm on Saturday 28 November 2015. As a result of this error, all prizes that were awarded during this time were awarded incorrectly and are invalid. While we don’t like to have to rely on our contractual terms, on this occasion we are relying on clause 12 of the terms and conditions that are incorporated into the Competition, a copy of which can be found at http://www.crabbiestime.com/ginger-jackpot-terms-and-conditions/.
In recognition of the disappointment this may cause you we enclose a voucher for 50p off your next purchase of Crabbie’s Original, Crabbie’s Light or Crabbie’s Scottish Raspberry Alcoholic Ginger Beer. Please click here to redeem your voucher.
We are pleased to confirm that the error has now been fixed and the Competition is running properly, and invite you to try your luck again."
Oh well, it was nice while it lasted
Blu X
Unfortunately we are very sorry to notify you that due to a technical error beyond our control the Competition was not operating correctly from 11.30am on Friday 27 November 2015 to 5.25pm on Saturday 28 November 2015. As a result of this error, all prizes that were awarded during this time were awarded incorrectly and are invalid. While we don’t like to have to rely on our contractual terms, on this occasion we are relying on clause 12 of the terms and conditions that are incorporated into the Competition, a copy of which can be found at http://www.crabbiestime.com/ginger-jackpot-terms-and-conditions/.
In recognition of the disappointment this may cause you we enclose a voucher for 50p off your next purchase of Crabbie’s Original, Crabbie’s Light or Crabbie’s Scottish Raspberry Alcoholic Ginger Beer. Please click here to redeem your voucher.
We are pleased to confirm that the error has now been fixed and the Competition is running properly, and invite you to try your luck again."
Oh well, it was nice while it lasted
Blu X
I am brave, I am bruised
I am who I'm meant to be
I'm not scared to be seen
I make no apology
THIS IS ME!
I am who I'm meant to be
I'm not scared to be seen
I make no apology
THIS IS ME!
When you talk down to others it says more about you than them.
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Comments
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I had problems printing the voucher too... seems Crabby's and technology do not mix at Christmas.0
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We all knew it was a glitch... such a shame really as I got all excited when I thought I won
This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
It would have been nice if they'd honoured the prizes, although I guess there was probably a lot of people winning!
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I just found this out...had genuinely thought I'd won a case of Crabbies! So upset, it was the first thing I had 'won' in ages...and now it's been 'unwon'! Having so much bad luck recently but at least it's not just me eh... January 2016:
Seed Pantry Grow Pod 0 -
According to this article, they are honouring the prizes!
http://www.liverpoolecho.co.uk/news/liverpool-news/crabbies-hand-out-15000-prizes-105826510 -
Ooh thanks. I feel sorry for them, but not enough to turn it down if they send me my crate of Crabbies
Thanks for that MC
Blu XI am brave, I am bruised
I am who I'm meant to be
I'm not scared to be seen
I make no apology
THIS IS ME!
When you talk down to others it says more about you than them.0 -
I will keep my fingers crossed but as I never got an email saying my win was invalid I doubt if I will see my win.Alice came to a fork in the road. "Which road do I take?" she asked. "Where do you want to go?" responded the Cheshire cat. "I don't know," Alice answered. "Then," said the cat, "it doesn't matter."
~Lewis Carroll, Alice in Wonderland
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Thanks for that post Monkey Chinchilla, got something to look forward to now. But I dare say some techno peeps got their legs smacked at Crabbies HO.I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.0
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Monkey_Chinchilla wrote: »According to this article, they are honouring the prizes!
http://www.liverpoolecho.co.uk/news/liverpool-news/crabbies-hand-out-15000-prizes-10582651
thanks for the update Monkey Chinchilla please be a responsible pet owner & spay/neuter your pets, too many strays & not enough homes for them sadly.
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My SIL has received her prize chalice, anyone else? No sign of mine yetI’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.0
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