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PPI successful, but need advice.

Hello all,

My PPI has been successful and should receive the funds any time now. Lloyds, I got my ppi back from and is one of 2 of my creditors, called me this week and ask if I want to pay the rest of the loan and credit card. I said yes to the loan, but declined a cr card. The both balances are different from what a lloyds person said to my dmp statement. She also suggested to contact them if anything changes or I have a question. Any idea please? Many thanks.

Taj.
DMP started 2/2007
DMP Mutual support #136
DFD July 2013 May 2024 Oct 2017 Feb 2017 April 2017...t's complicated :eek::eek:

Comments

  • sourcrates
    sourcrates Posts: 32,522 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hello all,

    My PPI has been successful and should receive the funds any time now. Lloyds, I got my ppi back from and is one of 2 of my creditors, called me this week and ask if I want to pay the rest of the loan and credit card. I said yes to the loan, but declined a cr card. The both balances are different from what a lloyds person said to my dmp statement. She also suggested to contact them if anything changes or I have a question. Any idea please? Many thanks.

    Taj.

    Sorry, what was your question again ?

    Are you wondering why there is a descrepecy between what lloyds say you owe, and what your DMP says you owe ?

    If that was your question, you need to ask your DMP provider, stepchange ? For a full statement.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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