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train line tickets refund

hazeff
hazeff Posts: 12 Forumite
in Public transport & cycling
Hello

I've purchased tickets for travel on 14th & 15th December to London for a family of 4 using friends and family railcard. However, we are not going to be able to travel now. Is there anyway I can get a refund as it seems unfair if I cancel and then they resell the tickets and make double the money!

Comments

  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    What did the website say when you bought your tickets?
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    What company and type of tickets?

    What does cancellation policy state?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • hazeff
    hazeff Posts: 12 Forumite
    trainline and they were advanced tickets.
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    Hasbeen wrote: »
    What company and type of tickets?

    What does cancellation policy state?

    ^^ This is key - you need to read it ;)
  • hazeff
    hazeff Posts: 12 Forumite
    it says no cancellation allowed. So greedy people can make more money, but if I'm going to lose then I won't tell them
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    hazeff wrote: »
    it says no cancellation allowed. So greedy people can make more money, but if I'm going to lose then I won't tell them

    You don't need to tell them. This is not about greed but you booking the correct ticket type, always best to check ticket flexibility before booking.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    hazeff wrote: »
    it says no cancellation allowed. So greedy people can make more money, but if I'm going to lose then I won't tell them
    Whilst it is true that you cannot cancel Advance Singles, you can change the date and/or time.

    If you want to change the date it will cost you a fee of £10 per ticket.

    Of course it may not be worth it.
  • harrys_dad
    harrys_dad Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Why does anyone book through TheTrainline anyway? They charge a booking fee for the same tickets available through any of the rail companies' website at the same price. They even all use the same database. I guess someone has to pay for their advertising.

    On the original point from the OP Advance tickets are cheaper precisely because they are not flexible, hence the £10 change fee.
This discussion has been closed.
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