train line tickets refund

hazeff

Hello

I've purchased tickets for travel on 14th & 15th December to London for a family of 4 using friends and family railcard. However, we are not going to be able to travel now. Is there anyway I can get a refund as it seems unfair if I cancel and then they resell the tickets and make double the money!

Voyager2002

What did the website say when you bought your tickets?

Hasbeen

What company and type of tickets?

What does cancellation policy state?

hazeff

trainline and they were advanced tickets.

tomtontom

Hasbeen wrote: »

What company and type of tickets?

What does cancellation policy state?

^^ This is key - you need to read it

hazeff

it says no cancellation allowed. So greedy people can make more money, but if I'm going to lose then I won't tell them

tomtontom

hazeff wrote: »

it says no cancellation allowed. So greedy people can make more money, but if I'm going to lose then I won't tell them

You don't need to tell them. This is not about greed but you booking the correct ticket type, always best to check ticket flexibility before booking.

wealdroam

hazeff wrote: »

it says no cancellation allowed. So greedy people can make more money, but if I'm going to lose then I won't tell them

Whilst it is true that you cannot cancel Advance Singles, you can change the date and/or time.

If you want to change the date it will cost you a fee of £10 per ticket.

Of course it may not be worth it.

harrys_dad

Why does anyone book through TheTrainline anyway? They charge a booking fee for the same tickets available through any of the rail companies' website at the same price. They even all use the same database. I guess someone has to pay for their advertising.

On the original point from the OP Advance tickets are cheaper precisely because they are not flexible, hence the £10 change fee.