Is this statement correct?

Rrushi_Shqiptar

I have posted this in another forum, re posted here in case it was in the wrong forum, so apologies to those who may of read this before

I have a settled mortgage account for a previous address. I now live elsewhere and on checking my CR I noticed that they had marked the settled account against my new address, which in fact is my partners address and I have no financial connection to it whatsoever. I was a bit confused and raised a question with Equifax and the company, Jerrold Holdings (Never use them, part of the Cheshire mortgage group) and this is what they came back with, is this true?

"Thank you for your query. We can confirm that we are required to report against where the customer is residing. The security address relating to the loan would not always follow from a reporting perspective because if the customer leaves the property and provides us with a new address then we must report there instead".

Please can you confirm to the customer that the account was closed incorrectly on the 21/06/13 it was unreemed immediately but was recorded on the credit file. This has been corrected and last status update in September 2013 is showing as an S."


Many thanks for any thoughts.

mwarby

Sounds fair enough to me, the address they report is the correspondence address rather than the address of mortgaged property.

I can't think what effect this would have, the entry will be on your credit file for same length of time.

I notice you mention your partner, you both having debts at the same address isn't enough to link your credit ratings. You'd only be linked if you take out a joint account. Anyone searching your partner wouldn't see the mortgage, unless your credit files are linked(and if they were the address wouldn't matter)