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Sainsbury's website down for hours now

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Doc_N
Doc_N Posts: 8,545 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
in Gone off!
Anybody know anything? It's been down for hours and they're not giving out any information when you talk to them.

I do hope this isn't yet another Denial of Service attack, with a consequent loss of customers' data.

Comments

  • sarah1972
    sarah1972 Posts: 19,393 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Just called them and they said that its down for maintenance and updates and to check back in should be up and running in the next hour?

    Could just be fobbing me off though ;)
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • thrope
    thrope Posts: 69 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    They've done some kind of update which is absolutely shocking.

    Completely reset our account (no order history, favorites or anything else like that - all lost) and the new website is basically unusable.

    Worst update to a large company website service I've ever seen!
  • sarah1972
    sarah1972 Posts: 19,393 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    thrope wrote: »
    They've done some kind of update which is absolutely shocking.

    Completely reset our account (no order history, favorites or anything else like that - all lost) and the new website is basically unusable.

    Worst update to a large company website service I've ever seen!


    All of my account is there with all favourites, past orders etc.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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