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Trapped and Exploited by Nationwide

24

Comments

  • Trapped1
    Trapped1 Posts: 10 Forumite
    Daughter can not increase her mortgage due to her salary - this would be a very good idea.
  • Trapped1
    Trapped1 Posts: 10 Forumite
    @Thrugelmir
    “ The Nationwide have not offered any help whatsoever.


    ” I'm not aware of any reason why they would. As you have to accept responsibility for your original decision. Just happened that the Nationwide were the provider at the time.


    Response:

    This is very easy for you to say. You have not read the emails!
  • ACG
    ACG Posts: 24,708 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    This is not nationwides fault. I can see why they are refusing to back down, they are not in the wrong and they are a business.

    Your argument is with the advisor. It seems odd that they have agreed to compensation but not enough to put you back where you would have been had the advice not been given/taken.

    I do not do equity release and 2004 was before my time as an advisor so my experience is limited but I would knock complaining to nationwide on the head and concentrate on how to move forward.

    Having the cash in the bank inistead of the property...im not entirely sure how that would have got around IHT. There probably are a couple of ways to get this back on track, none of which are ideal under the circumstances but with family willing to help im sure there will be a way.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • pjread
    pjread Posts: 1,106 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So what happened to the cash released, is that sat about and available to knock a chunk off the loan amount?
  • englisho
    englisho Posts: 41 Forumite
    Part of the Furniture Combo Breaker
    Sorry I dont understand..

    You've been in the property 40 years and it's still mortgaged?
  • Trapped1
    Trapped1 Posts: 10 Forumite
    It may not be their fault but they are fully aware that we were mis-sold. But, from their written emails they are happy to see us kept in this mortgage because it benefits their members by £1000 per month.


    At the end of the day, Nationwide have made a HUGE profit, way above normal interest rates and in the interests of customer relations, it would not hurt to come up with some options to help us.
  • Trapped1
    Trapped1 Posts: 10 Forumite
    Yes - we can pay off of the majority of the mortgage. But they won't give us any options for the remaining. If we were put back on the same interest only mortgage or even a repayment, we could easily pay it from our pension.


    They want us trapped on the 6.75% because it benefits their Members. We asked if we could make a lump sum payment and they replied that we don't 'require' you to repay the mortgage and we can stay in our home until we die or go into a home.
  • Keep_pedalling
    Keep_pedalling Posts: 21,491 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    I would speculate that the cash raised was given away, to make it potentially exempt from IHT. Complaining about NW because your tax avoidance scheme has gone horrible wrong seems a bit rich really.

    I can understand you wanting to keep you house in the family, but truth is that really happens and the for sale signs go up not that long after the funeral in most cases, so maybe it is time to bite the bullet and do a bit of downsizing, and shed the financial burden you carry with the existing house.
  • silvercar
    silvercar Posts: 49,930 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Trapped1 wrote: »
    Yes - we can pay off of the majority of the mortgage. But they won't give us any options for the remaining. If we were put back on the same interest only mortgage or even a repayment, we could easily pay it from our pension.


    They want us trapped on the 6.75% because it benefits their Members. We asked if we could make a lump sum payment and they replied that we don't 'require' you to repay the mortgage and we can stay in our home until we die or go into a home.

    Ok, but will they allow you to pay off the majority of the mortgage? If they will then this could make sense. As you won't be seeing a 6.75% return on the money if it is sitting in a low interest account.

    Before you do this make sure that you won't need the money for anything else.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • silvercar
    silvercar Posts: 49,930 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    The other option is to go to the other extreme. They don't require you to sell the property or repay the loan, so leave it. Accept that and spend the money you have, give some away to your daughter now, so she has money to spend now rather than waiting to inherit. Enjoy the money and forget about what happens to the property in the future.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
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