Bingo site won't let me withdraw my money- please help?

Stuart788

paragon909 wrote: »

I believe asking players to wager £100 on bingo games before being able to withdraw any money protects the company from any losses, Gambling companies never give free money (unless you go to a physical casino and you may get a £5 free bet)

But I can guarantee you that online will not, I have used so many sites that do this.

It states in the T&S that a player accepts when signing up.




The part you said about anti-money laundering is as followed from the T&S



Most online gambling sites don't require ID now because they run an ID check on you when you initially sign up, Which leaves a search in your credit file.

Looks like the player has to play bingo with their £38. Who knows maybe they will win :P

Wait, really? Gambling sites actually leave a mark in your credit report.

paragon909

samsmoot wrote: »

Depends: some bonuses aren't that restrictive. Especially those from the top names.


It's a fact that they do allow customers to withdraw - often without any deposit being made. Some require a minimum withdrawal, say £30, but you can usually top up to the minimum and collect any winnings straight away.


I wouldn't want to encourage anyone to gamble - and bingo, in essence, is completely that. But when a generous bonus is offered, with reasonable play through (1X - 3X), with no or little deposit needed, and a fair withdrawal policy, it's an offer worth looking at for those inclined to having a flutter.


I have not done the maths, and I can't say how likely it would be that first-time deposits with a bonus will make a profit on any given site. So when I say that it's well known in some circles that first-time depositors - or even new signups - can make good profit from bonus chasing I have no idea if this is mathematically expected or coincidence - or something else...

From past experience no gambling company no matter what their name is, They will not override their terms and conditions for problem gamblers, They will simple offer self exclusion or tell the player to use the funds.

Stuart788 wrote: »

Wait, really? Gambling sites actually leave a mark in your credit report.

They do indeed, For example sign up with William Hill check your report and there will be an entry from their ID search.

daytona0

Stuart788 wrote: »

Wait, really? Gambling sites actually leave a mark in your credit report.

I'm very very skeptical about this..... Are you agreeing with the user who posted this? Or are you questioning it? I'd be interested to hear your thoughts if you were agreeing with the user.


I've done the gambling on casino websites in the past and after speaking a lot to their customer service I've found two 'facts':

1. A lot of sites are skins owned by the same parent company (often impossible to recognise). If you get excluded in one place then they'll exclude you in others too (they may share info or pass it on etc). I learnt this through playing with Channel 5 Roulette some years ago, only to self exclude and be banned from a number of seemingly unrelated websites.

2. They somehow share information relating to your eligibility to play on their site. This can range from simply being over 18 to the point highlighted in number 1. The point is that somehow once you've gone through the 'proving your identity' stuff then you're generally fine on other sites.


But in regards to your post, I have no idea whatsoever how their 'checks' relate to your credit report. For one, I've had mad bouts of gambling in the past and they've never shown up on a credit report. For two, the ONLY true 'record' of gambling is found on your bank statement when you have a number of large debits to the gambling company. Banks are in the loop about your gambling habits (even if you use cash machine withdrawals), but it doesn't necessarily end up on a credit report per se.

daytona0

paragon909 wrote: »

From past experience no gambling company no matter what their name is, They will not override their terms and conditions for problem gamblers, They will simple offer self exclusion or tell the player to use the funds.

Your past experience is out of date. Gambling sites used to be notorious for all sorts of dodgy stuff. Over the past few years there has been a big clamp-down on bookmakers and they really have to help problem gamblers now.

The bingo site in question has their Ts and Cs in black and white - £100 needs to be staked (no mention of a bonus in either the Ts and Cs or the OP's post) before withdrawal. BUT they also have to comply with responsible gambling now, and if a user expresses a desire to be excluded due to 'problem gambling' then they have to comply.

OP would be excluded without a problem due to this. Their funds are not related to a bonus (as far as I can gather) and as such the funds are still the OP's funds. There are no Ts and Cs which cover the situation whereby a user displays problem gambling issues but has not yet met the criteria. One could seek the answer by looking into the law/regulations surrounding problem gambling, but on the face of it the OP would be due the full refund back as they are no longer able to meet the withdrawal criteria (and it was all of their own money). It would be very difficult for the bingo site to withhold payment indefinitely, but they could make it extremely hard for OP.

They do indeed, For example sign up with William Hill check your report and there will be an entry from their ID search.

I used to work for William Hill so I do not know whether they carry out credit checks because I wasn't allowed to bet on their site, but I've signed up for pretty much every other bookie under the sun and HAVE NOT received a credit check entry for ANY of them. I am very curious about your viewpoint, but I just fathom it being true....?

My bank, on the other hand, is well aware of my past endeavors

jaydeeuk1

Bingo sites added terms like that because back in 2007 people like me and the motley crew on the betting forum would sign up for the no deposit free cash, wait for a winner, deposit £20 of our own cash and then immediately withdraw the lot. The 30 or so cashcade owned sites like mirror bingo lost a shed load of cash over a couple of weeks and now have terms where its highly unlikely for anyone to walk away with any profit.

Moral of the story, stay away from bingo sites if you want to make easy money, you're 8 years too late.

JReacher1

Bookies won't leave a mark on your credit file. There is no reason for them to credit score you unless they are giving you a credit account.

As 99% of people hand over money before a bet the credit situation of that person is irrelevant as they never owe money.

HappyMJ

The bingo sites and bookies do a check on your credit file for money laundering reasons. It's a soft search. I'll copy and paste a few lines from mine.

Search by GB GROUP-PT ENTERTAINMENT SERVIC for Id Check To Comply With ML Regs

Search by GB GROUP-CASSAVA ENTERPRISES NC for Id Check To Comply With ML Regs

Search by GB GROUP-CASSAVA ENTERPRISES NC for Id Check To Comply With ML Regs

Search by GB GROUP-VIRTUE FUSION ALDERNEY for Id Check To Comply With ML Regs

Search by GB GROUP-CASSAVA ENTERPRISES NC for Id Check To Comply With ML Regs

Search by CORAL RACING LTD-INTELLIGENT IID for Id Check To Comply With ML Regs

Search by TOMBOLA LIMITED-INTELLIGENT ID L for Id Check To Comply With ML Regs

Search by GB GROUP-TOMBOLA NC for Id Check To Comply With ML Regs

Search by TOMBOLA LIMITED-INTELLIGENT ID L for Id Check To Comply With ML Regs

Search by GB GROUP-PT ENTERTAINMENT SERVIC for Id Check To Comply With ML Regs

Search by GB GROUP-TOMBOLA NC for Id Check To Comply With ML Regs

emzi27

I've had exactly this before because I didn't read the terms before playing. Now I'm extra careful before signing up and read everything.

paragon909

My experience is't out of date, Check any terms and conditions of a gambling site that offers a bonus and you will see you cannot withdraw until you wager so much money.

As shown by a user, bookies etc do leave a search on your file, It's an ID check so users can withdraw funds without sending documents. And it prevents users signing up who may have self excluded.

JReacher1

paragon909 wrote: »

My experience is't out of date, Check any terms and conditions of a gambling site that offers a bonus and you will see you cannot withdraw until you wager so much money.

As shown by a user, bookies etc do leave a search on your file, It's an ID check so users can withdraw funds without sending documents. And it prevents users signing up who may have self excluded.

The confusion is you implied that it leaves a mark on your credit file which could harm your credit rating. A soft ID search cannot be seen by anyone but yourself so doesn't effect your credit rating.

It is completely harmless so therefore irrelevant.