Leeds building society

I have Googled Leeds Building society and read their reviews; which have been of a negative nature.

Is anyone currently going through a mortgage application with them? Or completed with them? Arw the reviewa justified?

I have seen their time scales on their website, so am totally confused
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Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546
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    They've around 158,000 mortgage customers so can't be that bad.
    People have a propensity to complain rather than praise. So when reading reviews you need to put the complaint into context.
  • Worrywart
    Worrywart Posts: 20 Forumite
    edited 31 October 2015 at 8:40AM
    That is very true. I just hTe waiting and am very impatient.

    I think I am going to work on the principle we are declined until we hear otherwise,

    Our current mortgage lender is accord and we had to jump through hoops to get our mortgage. I felt like a performing animal at one stage!!!
  • kingstreet
    kingstreet Posts: 38,615
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    Our latest Leeds case was submitted on 9th October and offered on 28th, so 19 days.

    At the outset we provided the minimum submission requirements and were asked for one additional item, a gift form, as it turned out a deposit into an applicant's bank account was a gift from a relative.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Leeds are a pernickity lender at best (even more so than Accord, who are quite capable of being extremely pedantic over detail) but the secret is do everything by the (their) book.

    To be honest we have tended to 'sidestep' Leeds over the last few years, because of their attitude and very weak broker support, but they have recently made a number of changes in their support structure and their products are very competitive at the moment so we have a couple of cases with them that aren't happening quickly but they are (touch wood) happening.

    We use Accord somewhat more (but with caution - and there are professional contributors here who won't use them, primarily because of their super high SVR) but if you could put up with them (and pass with them) you could cope with Leeds.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Thank you senion paper monitor and King Street. We gave our broker 3 months of bank statements, years worth of wage slips, p60, copies of passport and driving license and a mariage certificate. We have been asvised that they may require a letter from my husbands employer or a copy of his contract. App went in on Thursday. So let's play the waiting gane.

    We have already been credit checked after dip was given and declined but the broker fought our corner ans the application is with the underwriting team.

    Accord weren't the problem it was our broker who did a houdini act on us! :mad:
  • usefulmale
    usefulmale Posts: 2,627 Forumite
    We started a mortgage application with the Leeds. Six months later, the valuation STILL hadn't been carried out. A whisker away from losing the house but, thanks be to another provider who completed the process in six weeks.

    I wouldn't touch the Leeds with yours but if you want hassle, endless sending in of documents over and over again, and general incompetence, you stay with them. However, the seller will probably get bored waiting for you and go with a buyer who uses a proper mortgage provider.
  • Wow 6 Months!!:eek: when did you start the process? If you dont mind ne asking?

    We are going for a new build and have a first time buyer buying ours.

    Looking after a toddler going through the terrible twos is less stressful!:D:D
  • Going through on now.

    To be fair its taken longer than i wanted, but no fault of leeds.

    They requested bank statements, proof of deposit etc. I went through a broker to who knew what evidence they would require.

    All in all, AIP in Aug, complete Friday.

    No reason to complain about them.
  • usefulmale
    usefulmale Posts: 2,627 Forumite
    Worrywart wrote: »
    Wow 6 Months!!:eek: when did you start the process? If you dont mind ne asking?

    We are going for a new build and have a first time buyer buying ours.

    Looking after a toddler going through the terrible twos is less stressful!:D:D

    We started the process in February 2015, also for a new-build. Offer came through from Leeds fairly quickly but it all went pear-shaped after they took their fees.

    Pointless appointments where nothing progressed, constant submitting of documents already provided which meant our appication went back to the bottom of the pile, left hand not knowing what right hand was doing, and then, to cap it all, changing their offer to a level that wouldn't buy the windows, never mind the house.

    By June, I was running out of plausible excuses as to why approval was not forthcoming and thanks to the builders endless patience, and another provider getting things done from start to finish within six weeks (borrowing the same amount as we wanted from Leeds), we are now enjoying our new home.
  • usefulmale wrote: »
    We started the process in February 2015, also for a new-build. Offer came through from Leeds fairly quickly but it all went pear-shaped after they took their fees.

    Pointless appointments where nothing progressed, constant submitting of documents already provided which meant our appication went back to the bottom of the pile, left hand not knowing what right hand was doing, and then, to cap it all, changing their offer to a level that wouldn't buy the windows, never mind the house.

    By June, I was running out of plausible excuses as to why approval was not forthcoming and thanks to the builders endless patience, and another provider getting things done from start to finish within six weeks (borrowing the same amount as we wanted from Leeds), we are now enjoying our new home.
    Wow. That is all I am going to say. Glad you have now got a mortgage.

    It's certainly a mixed bag of responses. I shall just have to bide my time. Not sure if my nails will be now to cope? The broker assured me a 2-3 week turnaround and their stats say 12 days on their website. I , guessing due to a lower rate they are going to be inundated with applicants.
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