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Declined Mortgage but not in writing

Hi all,

Wanted to pick the minds of the MSE hive. We've been declined a re-mortgage after many agonising months with Nationwide, who lost our application once, said we passed affordability only to do a complete u-turn on the final offer. Despite feeling a little misled (I'm self-employed and in the end my erratic earning patterns went against me), we've accepted their reasons and their assessment of the risk but the decision was only given verbally via our broker. Am I right to insist on having this in writing? Surely for our own credit file and records, we should have the final feedback from Nationwide. Especially after filling in a tonne of forms and sending them a swathe of paperwork week after week.
I've been given a number but wouldn't mind some insights before I call.
Clarita x

Comments

  • ACG
    ACG Posts: 24,687 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    Im sure you can ask for it in writing if they do not send it automatically...but why? What difference will it make?

    Most people would just bin the letter once opened and read anyway.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Why do you you need it in writing for your records?

    Sounds like it'd just be a reminder of a previous disappointment.
    I am a Mortgage Broker
    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it.
    This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
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