MSE News: Barclaycard to axe 'Bespoke Offers': How it affects you

jon81uk

glentoran99 wrote: »

bespoke offers especially the beat my price section wasn't really like groupon though

Beat My Price wasn't, but a lot of the other offers were. In particular the Starbucks voucher and M&S vouchers mentioned in the news article had been run on both Bespoke Offers & Groupon.

Stuart788

I'd also love to know if they'll honour the £25 pound off offer. I tried a beat my price on the 20th so I could use my voucher but they haven't got back to it.

Doc_N

Stuart788 wrote: »

I'd also love to know if they'll honour the £25 pound off offer. I tried a beat my price on the 20th so I could use my voucher but they haven't got back to it.

Their website says they won't:

Q. Can I still use my bespoke Offers promotional code?
As we are no longer taking orders, you will not be able to use your promotional code on the bespoke offers website.

But I suspect that if you talk nicely to them (and less nicely if they refuse) they'll compensate you in some way for the 'lost' £25. This was, after all, run by Barclaycard, and there's a reputational issue here. The deadline was 31 October, and although the T&C enabled them to stop the offer early I doubt Barclaycard would welcome the potential bad publicity.

Stuart788

Hi, just an update I called them and this lovely girl arranged for £25 to paid into my account! Very pleased

Stuart788

Hi Doc N, just saw your message after I called. You were right! They were very helpful.

ziggycj

I'm very disappointed by the service bespoke have given. I only found out via MSE, they didn't even have the decency to tell customers themselves. Will try calling.