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Everyone Lost In The Ether

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  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    Less than impressed with S today as I discovered they have increased the price of their Basics teabags by a whopping 100%. These were 20p for 40 and a great cup of tea but today they are 40p for 40. (Apologies if this has been already posted but I only found out this afternoon.)

    All the extra points promotions are going to be worthless if they are doubling the price of stuff.

    Might as well go back to buying branded teabags at HB. Which is what I shall tell S in a minute, when I email them.

    Had a lovely day otherwise though.

    Love to all xx
    I emailed them ages ago when they "re-packaged" the basics teabags, but they also put them up from 15p for 80 to 20p for 40.

    All they did was email back with excuses about why they had to do it.
    I was suprised when the next week I went to S and they had dropped back to 15p (for 40), but then a few weeks later were back up to 20p.
    This is what they said.

    Thank you for your email. I am sorry you do not like our own brand Basics Fairtrade tea bags. I can appreciate your disappointment as you purchased these quite often before the changes we have made to the product.

    Our buyers have now stated that from April 2014 we will be replacing our existing Fairtrade 80s tea bags with a new 40s foil 1 cup format.

    We have been able to reduce the packing weight for weight by 40% and the new format offers foil protection that improves freshness. With that we now have an entry price point of only £0.20

    This new blend has been specially formulated by our expert blenders so that the new round tea bags when brewed in cup produce the same excellent brews as the old square tea bags. This product, as all our own brand products, has been approved by consumer panel. We have customer tested our new basics tea against the original and customers told us it was as good as the original. The new round bags tend to brew better in cup than the old rectangle due to their shape.

    The tea still comes from the original smallholder Fairtrade farmers in Malawi.

    The price per kilo is not the same but at £0.20 per pouch this improved product offers excellent value for those on a budget and still holds dear to the values of Sainsbury’s own brand and Fairtrade.

    I have logged the details of this on to our system for the attention of our quality managers and suppliers who will take your comments on board. We will of course continue to monitor all customer feedback we receive about this product. Please be assured we take all customer feedback seriously as this allows us to constantly improve our products and service.

    I do hope this answers all your questions regarding our own brand Basics tea, however if you still have more questions on the change to the product, please do not hesitate to contact us on 0800 63 62 62.
    I Hate Jobsworths!!!
  • Sunshinemummy
    Sunshinemummy Posts: 17,377 Forumite
    I [STRIKE]need [/STRIKE]like parameters aka handcuffs :)

    Has MSE been hacked? It's looking rather strange.


    PD..... really!!!

    :D:D:D:D:D:D
    10
  • On the body shop website now and 9 of the 10 things I ordered but were out of stock when delivered are still available to order. My order was dispatched on friday. Plenty of time to update the website or maybe get more stock in ! Ordering again
    I have dyslexia, so get used to my spelling and grammar :)
    Mortgage pay off date 11/2028. Target 12/2020 :rotfl:
    Current Balance £33921
    Declutter 2123/2016
  • TrulyMadly
    TrulyMadly Posts: 39,754 Forumite
    Part of the Furniture Combo Breaker Cashback Cashier
    It can't be 9.20:eek:

    I've just sat down:o

    I'm hoping mr hg is ok..........

    and Elaine....what a hoot with the paint....I can just see the pair of you:rotfl:

    Late in after swimming which takes ages now as I have to scrub myself down to get the chlorine off my skin. Paid using my Nectar voucher but no one knew what to do with it....not even June in the office:rotfl: I have a feeling someone might just discreetly scrunch it up and put it in the waste paper bin. It seemed to be too much bother and they finally just let me through as if they were doing me a huge favour. I commented that I had paid in points you know.

    Then I've just spent 2 hours solid doing "administration":rotfl:

    2 pumpkins to process for TCB.....£4:T
    Royal Mail Surveys
    Mymail points to add
    Coupons to print
    APGs to print
    Wombles to check
    Check to see if the Alphabetties are still going :rotfl:

    .........and breathe:)
    To do is to be. Rousseau
    To be is to do. Sartre
    Do be do be do. Sinatra
  • PD..... really!!!

    :D:D:D:D:D:D

    Handcuffs? I'm more creative than that, think MacGyver ;)
    'I solemnly swear that I am up to no good'
  • TrulyMadly
    TrulyMadly Posts: 39,754 Forumite
    Part of the Furniture Combo Breaker Cashback Cashier
    Finally got some today in store.....used a 10% off voucher I had in my purse, a 300 points voucher and got a tills pit for 350 points on a £35 shop.....and it smells gorgeous:):)

    http://www.hotukdeals.com/deals/boss-scent-100ml-39-50-4-50-cheaper-than-50ml-boots-2308785?page=3#comments
    To do is to be. Rousseau
    To be is to do. Sartre
    Do be do be do. Sinatra
  • TrulyMadly
    TrulyMadly Posts: 39,754 Forumite
    Part of the Furniture Combo Breaker Cashback Cashier
    A v M/W

    2x Walkers Cheese & Onion (6X25G) £2.50 £2.00
    To do is to be. Rousseau
    To be is to do. Sartre
    Do be do be do. Sinatra
  • hornetgirl
    hornetgirl Posts: 6,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Mortgage-free Glee!
    DH has been a cleanish bill of health - after a long wait and a very thorough examination the doctor couldn't find anything, but said if there is a recurrence he is to go straight back. So fingers crossed it was just a one off.
  • hornetgirl wrote: »
    DH has been a cleanish bill of health - after a long wait and a very thorough examination the doctor couldn't find anything, but said if there is a recurrence he is to go straight back. So fingers crossed it was just a one off.

    I hope it's not too serious and he gets plenty of rest x
    'I solemnly swear that I am up to no good'
  • Sunshinemummy
    Sunshinemummy Posts: 17,377 Forumite
    On the body shop website now and 9 of the 10 things I ordered but were out of stock when delivered are still available to order. My order was dispatched on friday. Plenty of time to update the website or maybe get more stock in ! Ordering again

    I am not hopeful for my order, it has been whirling my payment for ages......
    Handcuffs? I'm more creative than that, think MacGyver ;)

    I had to google MacGyver! Paperclips????
    :D:D:D:D:D
    10
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