Frankie and Bennys discount problem .

Went to F & B last week and got the receipt for filling in their survey and getting £10 off your next visit.
Did the survey on my phone but when I tried to look at my downloaded voucher it wouldnt load , gave it a retry but still not able to view the voucher.
As I used the invitation number from the receipt to fill in the survey , it wont let me use the number again ( as it says it has already been used).
Has anybody else had the same problem and been able to re-download the voucher ?
Have had a look at trying to contact them but cant find any details to email to.
Was hoping to use this voucher over the weekend.

Thanks for any replies :money:
The truth shall set you free.....................

Comments

  • Browntoa
    Browntoa Posts: 49,288
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    If you sign up to their web site you get the same voucher
    I'm a Forum Ambassador and I support the Forum Team on the Shopping and Freebies, Phones and TV and Over 50s boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing . All views are my own and not the official line of MoneySavingExpert.
  • miggiwoo
    miggiwoo Posts: 578
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    Thanks.
    Have registered online and have seen the £10 voucher ( when 2 main meals are bought) , but a friend of mine used her voucher when she had breakfast.In fact she used the receipt to fill in the survey and got the £10 off voucher about 3 times in a fortnight !.
    The truth shall set you free.....................
  • MoneyMate
    MoneyMate Posts: 3,224
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    We used F & B many years ago,party of 10 in total, has numerous problems
    Complained and emailed company, NO REPLY.
    WILL NEVER USE AGAIN
    There are more questions than answers :shhh: :silenced:
    WARNING ! May go silent for unfriendly replies
    Please excuse me Spell it MOST times :o
    :)
    :A UK Resident :A
  • miggiwoo
    miggiwoo Posts: 578
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    Never really had a problem with them.Took my wife for breakfast last weekend and was nice so thought would take the kids this weekend and use the £10 off voucher.
    The truth shall set you free.....................
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