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Connells EA - FTB - do they have the right to ask for all this before accepted offer
reckless_ladybird
Posts: 21 Forumite
Hi,
We are looking to buy in the outskirts of London. We viewed a nice property on Saturday. We put an offer on Monday - Connells are the estate agents - for the full asking price. We are first time buyers and in good position. We have AIP with L&C mortgages.
After the offer a motgage advisor from Connells has been phoning me to get us for an appointment asking for all sorts of documents from payslips to IDs. Our offer hasn't been passed on to the buyer yet (it's Wed today). I told them we are using a different mortgage adviser but they keep asking to verify our financial situation before passing on our offer. Is this normal practice? Is it allowed? I find it strange I have to give all my financial paperwork to an estate agent?!
When we put an offer before for different properties with different EA, they didn't ask for anything. They came back to us straight away to say we were outbid etc.
We don't know what to do. Connells clearly want us to use the in-house mortgage advisor. Please advise!
We are looking to buy in the outskirts of London. We viewed a nice property on Saturday. We put an offer on Monday - Connells are the estate agents - for the full asking price. We are first time buyers and in good position. We have AIP with L&C mortgages.
After the offer a motgage advisor from Connells has been phoning me to get us for an appointment asking for all sorts of documents from payslips to IDs. Our offer hasn't been passed on to the buyer yet (it's Wed today). I told them we are using a different mortgage adviser but they keep asking to verify our financial situation before passing on our offer. Is this normal practice? Is it allowed? I find it strange I have to give all my financial paperwork to an estate agent?!
When we put an offer before for different properties with different EA, they didn't ask for anything. They came back to us straight away to say we were outbid etc.
We don't know what to do. Connells clearly want us to use the in-house mortgage advisor. Please advise!
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Comments
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There are expected to confirm your financial position and ability to proceed for the benefit of their client (the vendor).
They can do this through getting confirmation from L & C.
Anything else such as asking for financial documentation, or insisting that you attend meetings, or use their mortgage adviser is out of order, against their code of conduct, and in some cases illegal.
Connells it would appear are signed up to The Property Ombudsman Code of Practice
https://www.tpos.co.uk/images/documents/rules-codes-obligations/residential-estate-agents/TPOE27-3_A5_Code_of_Practice_Residential_Estate_Agents_-Effective_from_1_Oct_15.pdf
Their staff should therefore be aware of paragraph 18a relating to Aggressive Behaviour and pressure to use associated services.
Also 9a regarding putting forward offers.
They are out of order and they know they are.I am a Mortgage Broker
You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
As per amnblog - and Connells are famous for itHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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Yes, we even had estate agent asking us to provide bank statement too!!0
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Senior_Paper_Monitor wrote: »As per amnblog - and Connells are famous for it
Hence the anagram sell connI am a Mortgage Broker
You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
By the way, we got our AIP from L&C as well - good luck with everything!!0
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.... and they will continue until purchasers enmasse start writing to vendors telling them that they wanted to put an offer in (of £XXXX) but the EA wouldn't let them !!!!Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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I'm boycotting all houses sold by Connells and other members of the Connells groups. I hope other buyers join me
Changing the world, one sarcastic comment at a time.0
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