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Help! Mortgage company requiring additional damp and timber specialist survey

Hi,
I am ready to explode trying to deal with my mortgage company who won't listen to reason. We had our own independent survey done (for peace of mind) which revealed localised minor damp problems which would be easily dealt with by improving ventilation. We then had our valuation survey done with the mortgage company which came back insisting on a specialist damp and timber survey including sub floor. We asked if they would accept or at least look at the findings of our full survey but they said no. We ordered the damp and timber survey but were told that to do sub floor work requires floorboards to be lifted which will damage them and which requires the permission of the owner. We have told the owner and offered to lift and replace the floorboards afterwards and are waiting to hear. I am just concerned that if the owner will not lift the floorboards (for which I would not blame her) we will lose the sale. We have repeatedly tried to reason with the mortgage company but they just parrot the same thing to us that they will not make an offer of a mortgage if we do not carry out the precise instructions of the valuation surveyor who will apparently have to sign off on the new report.
Any help in how to deal with this would be much appreciated because I am afraid we will lose the house having spent thousands of pounds in fees.

Comments

  • kingstreet
    kingstreet Posts: 39,353 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You appear to understand the lender's position and the need to comply. Its surveyor wants a more in-depth report, you obtain it, or change lenders.

    The lender is not going to ignore its panel surveyor in favour of your chosen firm, so that's not an option.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BelleNI wrote: »
    Hi,
    We had our own independent survey done (for peace of mind) which revealed localised minor damp problems which would be easily dealt with by improving ventilation.

    Your survey not the lenders. As the survey was not performed on behalf of the lender then it offers no protection. That's the crux of the matter.
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