NTL old debt

Mummy_Dragon

Hoping I can get some help. I applied to change to Virgin for TV and Telephone as I was trying to save money. They told me when they did their credit check that I owed them £20.89 from when I left NTL in 2004. I had always paid bills in full and was astounded when they told me of the debt as this was the first I knew of it. They wont let me change to them until it is paid. I told them that surely it was statute barred after 6 years especially as I have had no contact from anyone asking for money since I left NTL. I also told them of the £125 internet bill which I had disputed as out account was hacked and run up even though it had a premium number block on it. Incidentally I paid up that bill. What can I do ?

fermi

It would be statute barred, but in England/Wales/NI that simply means that they cannot or should not be able to take you to court for it.

A company is at liberty to decide not to do business with you on whatever grounds they choose. An old statute barred debt can be one of them.

uncreative

Ask for a breakdown of where it comes from. Is it charges, admin fee, interest?

To be honest there is more than 1 way to skin the cat. Its only £20 and you should say that you want a loyalty credit on your Virgin account for at least that. Anyway, the half price for 9 months deal means you would more than save that amount. But you cant get it unless you are a customer!

It will also clear up any credit file damage thats been done too.

sourcrates

Mummy_Dragon wrote: »

Incidentally I paid up that bill. What can I do ?

Try talk talk, or sky, all have good offers on at the moment.


The debt may be SB, but that does not stop them wanting to collect on it.