Lord Paddy Ashdown's problems with Customer Service

modsandmockers

On R4's 'You and Yours' today there was an item about Paddy Ashdown's failure, despite using House of Lords headed notepaper, to get any sense out of Skype's call centre/customer service department. 'You and Yours' have also received no response to several emails. Since Skype are obviously frightened by neither Lord Paddy Ashdown nor R4's leading consumer affairs/rights programme, the BBC have asked Dame Jenni Murray (the Bull!!!!! of BBC Woman's Hour) to take up the challenge. I know it's nothing to do with Energy Suppliers, but it's surely in the same ball-park.

cifpower

Not really. Microsoft own Skype and they had a big outage recently.

http://blogs.skype.com/2015/09/22/skype-outage-an-update-and-an-apology/

Probably inundated with queries after that

modsandmockers

cifpower wrote: »

Not really. Microsoft own Skype and they had a big outage recently.

http://blogs.skype.com/2015/09/22/skype-outage-an-update-and-an-apology/

Probably inundated with queries after that

It wasn't an outage, it was an 18-month struggle (which is still not resolved). I am not a Liberal voter, by the way!

cifpower

modsandmockers wrote: »

It wasn't an outage, it was an 18-month struggle (which is still not resolved). I am not a Liberal voter, by the way!

No one mentioned politics